Resident Handbook

WELCOME TO SUNNYSIDE APARTMENTS. This Resident Handbook explains the terms and conditions of the Rental Agreement, the use of dwelling policy, the policies and procedures you need to adhere to as a resident, and the services and programs available to you.

We make this and other publications available to help assure residents a comfortable and supportive living environment, and to help residents better understand this unique community. Sunnyside Apartments is dedicated to serving the needs of students. We ask that residents, family members, visitors and guests be considerate of the rights and privileges of their neighbors.

This Resident Handbook outlines the terms and conditions of our responsibilities to each other, and is legally binding. Changes in this information are considered valid additions to the Rental Agreement.

West Village is located at 1945 E. Sunnyside Avenue. The Cedar apartments located in the West Village, courts 800 through 1000 (and Building 100-D) were built in 1972. Cedar apartments are air-conditioned, three-level buildings with 70 one-bedroom, 168 two-bedroom, and 84 three-bedroom units. Each court is a small community consisting of three or four apartment buildings clustered around a common grassy area with a playground. There are laundry facilities in each building. The Main Office and Maintenance Office are located in the West Village.

East Village is located at 740 South Arapeen Drive in Research Park. The Cedar apartments located in the East Village, courts 1100 through 1500, were built in 1972. Cedar apartments in the East Village consist of 70 one-bedroom, 168 two-bedroom and 84 three-bedroom, air-conditioned apartment units. Each court is a small community consisting of two to four apartment buildings clustered around a common grassy area with a playground. There are laundry facilities in each building. The East Community Center is located in the East Village and houses U-Kids - East Village.

Fort Douglas is located in the historic Fort Douglas area directly east of the main campus at the southern end of the Health Sciences Center. These units consist of single homes and duplexes. We are currently not accepting applications for Fort Douglas housing.

Abandonment

Abandonment is defined as a resident vacating an apartment without giving the required notice. The Rental Agreement requires that resident(s) give a 30-day written notice of their intent to vacate. Sunnyside Apartments may assume that a resident has abandoned an apartment under the following circumstances:

Proper notice is not given and the resident fails to pay rent within fifteen (15) days of the due date, even if furnishings and belongings are in the apartment, or
Proper notice is not given and rent is not paid on the due date and the apartment is empty.

If Sunnyside Apartments determines that a resident has abandoned an apartment, Sunnyside Apartments may take possession of the apartment and reassign it. Personal belongings left in an abandoned apartment or assigned storage space will be removed and disposed of according to University Policy and Procedures, and applicable State law. The resident of record at the time of abandonment will be liable for all costs resulting from this process, including moving and storing the abandoned personal property. The security deposit is forfeited in cases of abandonment.

Accommodations

The University of Utah is committed to providing reasonable accommodations to all qualified students, faculty or staff with a disability. Residents or applicants for housing should make requests for accommodations in their living environment to The Center for Disability and Access (CDA). CDA will review the request for accommodation and work with Sunnyside Apartments staff to provide reasonable accommodations to your housing.

Information on the request and approval process for Assistance Animals can be found in the Sunnyside Apartments Animals policy.

Alcoholic Beverages

All residents are responsible for complying with Utah State laws including the Alcoholic Beverages Law that states specifically:

No person under 21 years of age may use or be in possession of alcoholic beverages.
Persons 21 or over may not make alcoholic beverages available to minors.
Misrepresentation of age for the purpose of purchasing alcoholic beverages is a violation of State law.

In addition to Utah State laws, University of Utah policy prohibits the possession, consumption, distribution, or sale of alcoholic beverages, as defined by State law, in, on or about any University property with the following exception:

Personal possession and consumption of alcoholic beverages is permitted by persons of legal age within their private apartments. Possession and consumption of alcoholic beverages is not allowed in, on or about any common areas of Sunnyside Apartments except for transporting unopened containers from business place of purchase to private apartments.

Animals

Pets

Pets are not allowed on Sunnyside Apartments property, except fish in aquariums of less than ten (10) gallons. Feeding wildlife and/or stray animals is also not permitted. Guests are not allowed to bring animals on the premises with the exception of Service Animals.

Service Animals

Service Animals, as defined by the Americans with Disabilities Act (ADA), are individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks performed by a Service Animal must be directly related to the individual's disability. Service Animals are allowed in Sunnyside Apartments and may accompany their owner anywhere in the residences.

Although approval is not required, residents with Service Animals must notify Sunnyside Apartments in writing (apartments@usa.utah.edu), by phone (801.581.8667), or in person (1945 Sunnyside) of the existence of the Service Animal. This notification enables Sunnyside Apartments to take appropriate precautions before entering an apartment.

Assistance Animals

Consistent with state and federal law, “Assistance Animals” are a category of animals that work, provide assistance, or perform tasks for the benefit of a person with a disability, or provide emotional support that alleviates one or more identified symptoms or effects of a person’s disability, but are not considered Service Animals under the ADA. Assistance Animals are not permitted in any other area of the University other than the resident’s dwelling, designated relief areas, and the hallways for transit purposes.

Assistance Animals must be approved in writing by the Center for Disability and Access (CDA). For more information about the request and approval process, see CDA’s “Assistance Animal Request Process and Documentation Guidelines.”

Prior to bringing an Assistance Animal onto the premises, residents must receive written approval by CDA, sign the Sunnyside Apartments “Assistance Animal Agreement,” and receive an email notification from Sunnyside Apartments.

Approval of an Assistance Animal only applies to the resident's apartment and does not permit the owner to bring the Assistance Animal to other areas of the University where pets are normally prohibited. These areas include but are not limited to the gardens, community centers, large scale activities, the Sunnyside Apartments Main Office, and the Sunnyside Apartments Maintenance Office. For single graduate students in Spruce Apartments, the Assistance Animal must be housed in the owner’s room unless suitemates agree to allow the animal in common areas.

Important Rules and Responsibilities Relating to Care and Handling:

Service Animals and Assistance Animals are subject to University Policy 3-231: Control of Animals on Campus.
Service Animals and Assistance Animals must be clean, house trained, licensed as required by Salt Lake County, and current on required vaccinations. Service Animals and Assistance Animals must also be compliant with state, county, and city laws regarding animals, including local animal control and public health requirements.
Service Animals and Assistance Animals must be under the control of their owner at all times. Service Animals and Assistance Animals must be harnessed, leashed, or tethered while in public places unless these devices interfere with the animal’s work or the resident’s disability prevents using these devices. In such cases, Service Animals and Assistance Animals must be controlled through voice, signal, or other effective controls.
Service Animals and Assistance Animals that are not under the control of their owner or that are disruptive may be considered a nuisance and their approval may be revoked. Nuisance behavior includes consistent non-stop barking, growling, biting, acting aggressively, jumping on people, urinating or defecating inside buildings, giving off offensive odors, or whose tenancy would result in substantial physical damage to the property of others.
Service Animals and Assistance Animals must be taken outside the perimeter of the court and fifteen feet away from buildings to relieve themselves. Owners must immediately clean up after their animal. Waste must be bagged, securely tied, and disposed of in an outdoor dumpster or outdoor trash receptacle.
Owners of Service Animals and Assistance Animals are financially responsible for any bodily injury or property damage to their apartment or University property caused by their animal.
Apartments with Service Animals and Assistance Animals will be on a special lock system that alerts staff to the presence of an animal when entering the residence.
Owners with Assistance Animals who wish to replace their animal with a different animal or bring additional animals on premises are required to contact CDA to get approval for the new animal.

Sunnyside Apartments will make reasonable adjustments to the “Sunnyside Apartments Animals Policy” (or any other policy) when such accommodations are necessary to afford a person with a disability an equal opportunity to use and enjoy a dwelling unit, including public and common use areas.

Sunnyside Apartments reserves the right to exclude or remove any animal that poses a direct threat to the health and/or safety of others or its presence creates an unmanageable disturbance or interference with the University community.

Violation of this policy will result in a $30.00 fine. A second violation will result in the cancellation of the Rental Agreement.

For questions about the University’s Non-Discrimination Policy, please contact the University’s Office of Equal Opportunity and Affirmative Action (OEO/AA):

Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 South University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801.581.8365 (Phone)
801.585.5746 (Fax)
Email: oeo@utah.edu

Appeals

If a resident wishes to receive special consideration because of individual circumstances they may submit an appeal. Appeals must be made in writing and submitted to the Main Office.

Appeals regarding an existing decision or charge must be submitted within seven (7) calendar days of receipt of notice of the original decision or charge. Appeal letters should contain a brief account of the problem, include any documentation, and outline the basis for the appeal.

Appeals will be handled by designated staff. Unresolved appeals may be further considered by the Special Hearings Committee, and if necessary, the Director of Sunnyside Apartments. The Special Hearings Committee is made up of Resident Council members, designated Sunnyside Apartment staff, and the Sunnyside Apartments Advisory Board. The resident agrees to abide by all decisions made as a result of this process.

Asbestos

Asbestos has been detected in Cedar apartment ceilings, These areas have been thoroughly cleaned and encapsulated (sealed), or have undergone an abatement process. However, these methods of containment are only effective if the ceilings are left undisturbed. Bunk beds are not allowed unless dismantled and used as single or twin beds. Repairs or Alternations are not permitted with the exception up to twelve (12) small nail holes per room in Cedar apartments.

Control the activities of your children, visitors, and guests. Avoid contact with the ceilings in all units. Avoid ceiling contact with toys, balls, or other objects. Do not scrape, sweep, or poke the ceilings. If your Cedar ceiling becomes damaged or disturbed, immediately leave the room in question and notify the Maintenance Office (801.581.8668). When this occurs, take precautions to avoid breathing in any dust resulting from the damaged ceiling. The Maintenance Office will arrange for the necessary repairs to your apartment. Residents must comply with these guidelines because scientific evidence suggests that exposure to asbestos is a health risk.

Broken Windows

Residents are responsible for paying for the replacement and/or repair of any broken windows, doors, screens, frames, etc., in their apartment.

Bunk Beds

Bunk beds are not allowed in Cedar apartments unless dismantled and used as single or twin beds. See Asbestos section.

Cable Television

Sunnyside Apartments has a contract with Comcast to provide cable television to all apartments in the East and West Villages. Cable television is included in the rent and discounts are not available to residents who choose not to use the cable television service.

Additional services or service calls requested by the resident from Comcast are the responsibility of the resident and will be billed directly to the resident by Comcast.

800-1500 Courts

If residents obtained a Comcast cable box directly from Comcast prior to January 2023 that box must be returned to the local Comcast office at 616 East 400 South Salt Lake City, UT 84102.

Since January 2023 Comcast cable boxes and modems have been provided in the 800, 900, 1000, 1100, 1200 1300, 1400 and 1500 Courts; those Comcast cable boxes and modems must remain in the apartment at move out or resident will be charged $150.00.

For help with any Comcast provided service issues, contact the bulk account unit at Comcast 1-855-307-4896. Identify yourself as part of the University bulk account.

Remember to use the following, if asked by a Comcast rep for your address:

Courts 800, 900, 1000 – 1945 E. Sunnyside Ave (your apt #)
Courts 1100, 1200, 1300, 1400, 1500 – 750 S. Arapeen Drive (your apt #)

If residents would like a wireless cable TV box for an additional TV they can pick one up from the Maintenance Office at Sunnyside Apartments.

Cottonwood and Spruce Buildings

Comcast/Xfinity provides cable television and wireless internet to all apartments. Set top cable TV boxes with remotes are provided in each apartment.

The primary resident will receive an email from Xfinity to set up your account. Please follow the instructions in the email to verify your information and create an account.

For any support issues please contact Comcast at 844-790-6935.

Fort Douglas Houses and Townhouses

Fort Douglas cable television is provided by University Television Services (UTV). Residents of Fort Douglas do not need any equipment to receive cable television. Additional services and channels are not available.

Cancellation of Rental Agreement

Cancellation of Rental Agreement by Sunnyside Apartments:

Sunnyside Apartments may cancel the Rental Agreement by giving the resident notice in writing for circumstances including, but not limited to the following:

A resident fails to maintain Sunnyside Apartments eligibility requirements.
A resident fails to pay rent and/or other charges when due.
A resident, family member, visitor or guest disturbs other residents and/or violates University of Utah or Sunnyside Apartments policy.
A resident, family member, visitor or guest engages in criminal activity. See Investigations, Charges and Convictions of Criminal Conduct policy and Sex Offender policy.

See Eviction Policy

If an apartment becomes untenable due to damage, repairs, construction or any other cause and Sunnyside Apartments is unable to, or chooses not to provide other housing, Sunnyside Apartments will deem the Rental Agreement canceled. Sunnyside Apartments will deem the Rental Agreement canceled if the resident refuses to accept other housing when offered; neither party will have any further obligations and the resident will immediately vacate the apartment. The resident is responsible for all rent up to, and including, the day the resident vacates and returns the keys.

Cancellation of Rental Agreement by the Resident:

See the Vacating/Move Out Procedures for detailed vacating instructions. The policies contained in the Vacating/Move Out Procedures are part of the Rental Agreement.

Residents must submit an Intent to Vacate form to Sunnyside Apartments at least 30 (thirty) days before they vacate the apartment. If less than thirty (30) days notice is given, the resident agrees to pay rent and other charges for the thirty (30) days following such notice. Notice of Intent to Vacate is effective when received by the Main Office before the close of business (4:30 PM). In addition to the thirty (30) days of rent, residents of the Spruce graduate housing will be charged charged a fee equal to one month of rent if terminating their rental agreement before the end of their lease agreement.

All notices submitted after the close of business will be considered received the next business day. If a resident fails to give notice, the resident agrees to pay thirty (30) days of rent and all other charges from the day the apartment is found vacant or abandoned.

Notice of Intent to Vacate submitted by a spouse/domestic partner signed on the Rental Agreement or primary tenant shall be binding on all persons residing in the apartment and shall obligate all persons in the apartment to vacate within thirty (30) days of the notice.

All apartment applications on file for residents will be canceled when notice is received by the Main Office.

Right of entry to the apartment ends when keys are turned in to Sunnyside Apartments; however residents are still liable for the payment of rent for the full thirty (30) day period.

Child Care

UKids East Village is located in the East Community Center. UKids East Village is a high quality child care program licensed by the State of Utah and operated by the University’s Center for Child Care and Family Resources. Part-time and full-time child care is available for children ages 6 weeks to 5 years. Priority enrollment is given to families with at least one parent enrolled as a student at the University and to Sunnyside Apartments’ residents. For more information call (801.581.8058) or visit their website at Ukids East Village.

For other child care options in the University area, see University of Utah Center for Child Care and Family Resources

Child Supervision

Residents agree to supervise their children, visitors and guests at all times and are liable for any loss, damage or fines caused by them.

Direct parental supervision is necessary to prevent playground problems and injuries.
Never leave children unattended in apartments, hallways, study rooms, any indoor or outside common areas.
Ensure that your children, visitors and guests observe Quiet Hours.
Please help your children, visitors and guests to understand that many of their neighbors need to study or rest during daytime hours.
Playing in indoor common areas, stairwells, hallways, balconies, parking lots, roadways, and around dumpsters is strictly prohibited.
Teach your children, visitors and guests to appreciate our park-like community. Keep them from damaging plants, trees, and flowerbeds.

Community Centers

The East Community Center is available to residents for meetings and social gatherings. Residents can make online reservations for the Community Center. For a map of where the center is located click here. Beginning mid-September 2023, the Cottonwood and Spruce Community Centers will also be available to reserve. Residents from Cedar, Cottonwood and Spruce can book any of the available centers.

Study rooms and small meeting rooms are available in the Cottonwood and Spruce buildings for all residents on a first come, first served basis.

Reservation Instructions:

Review the Community Center Usage Policiesand the Frequently Asked Questions.
Access the scheduling system using this link: Reserve a Community Center
Choose which center you wish to reserve and for how many hours.
The system will show you all available start-time options that correspond with the length of your proposed event.
After you select a time, the system will ask for your contact information, event type information, and confirmation that you have read and will abide by the Usage Policies and FAQ linked above.
Your reservation will be complete when you reach the confirmation page and receive a confirmation email at the email address you provided.
Each apartment is limited to making two reservations per month. To request an exception to this rule, please complete the form found at this link.

Questions? Please reach out to community.centers@usa.utah.edu.

Community Living Standards

Sunnyside Apartments is a diverse community of students, staff and their families. Good neighbors respect the rights of others and recognize that apartment living requires residents to be aware of how behavior in one apartment affects residents in other apartments.

If any issues arise, residents agree to approach their neighbors and work together to find a solution. Residents must be courteous and respectful of their neighbors at all times. If residents are unable to resolve issues with a neighbor, the Resident Assistant in the court can assist.

After working with the Resident Assistant, should residents, their family members, visitors or guests, be unable to resolve an issue with a neighbor, the parties involved agree to participate in mediation or arbitration and will allow the Director or his/her designee to act as arbitrator. Further, residents agree to abide by any decisions made as a result of these events, including moving to another apartment within Sunnyside Apartments, or cancellation of the Rental Agreement.

Construction, Renovation & Repairs

Sunnyside Apartments reserves the right to close a building, any portion of a building, apartment, or parking area for repairs, renovation, remodeling, or other purposes. Residents may be required to permanently relocate to another apartment or move out. Repairs, renovation, and remodeling projects can cause increased noise, dust, unpleasant smells, or utility interruptions. Sunnyside Apartments will take all reasonable measures to minimize the impact. No rent reduction or compensation may be claimed by residents.

Damages

Residents are liable for all damages to Sunnyside Apartments property, facilities or equipment caused by themselves, their personal property, animals, children, family or visitors.

Driving on Sidewalks

Residents, visitors and guests are prohibited from driving or parking any type of motorized vehicle in the courts, on sidewalks, common areas, lawns, planter beds, or on any other Sunnyside Apartments property that has not been specifically designated for driving or parking.

Drugs and Narcotics

Use, possession, or distribution of any narcotic or other controlled substance on university premises or on premises over which the university has supervisory responsibility, including all housing facilities and properties on and off campus, is prohibited except as permitted by law and university regulations. The University of Utah adheres to federal policy and Utah State Law on marijuana which declares it to be a controlled substance that must be prohibited. Regardless of your home state law or the possession of a medical use license from another state, marijuana is not legal on campus. Being in a room or apartment where any narcotic or other control substance is being used is a policy violation. Association with the smell and/or evidence of drugs, including drug paraphernalia, is also a policy violation. Items in possession or use in housing facilities on and off campus which are deemed to have been used in the consumption of any narcotic or dangerous or unlawful drug (as defined by laws of the United States, the State of Utah, or housing policy) may be confiscated by UUPD and returned to the student upon completion of any resulting investigation.

Anyone found in violation of this policy and/or laws relating to illegal drug use/possession will be subject to cancellation of the Rental Agreement, student disciplinary actions, and possible arrest according to State and Federal drug laws.

Eligibility Requirements

Residents of Sunnyside Apartments family apartments must be associated with the University of Utah as students or post docs/medical residents. At least one spouse/partner/single parent living in a family apartment must meet the eligibility requirements. Every resident living in Spruce graduate housing must meet the eligiblity requirements.

Family Eligibility

The person meeting the eligibility requirements for a family apartment must be either a spouse/domestic partner or single parent of another occupant. Only one family may occupy a housing unit in family housing units and must comply with the Maximum Occupants per Apartment policy. For purposes of Sunnyside Apartments eligibility the following definitions shall apply:

Family is defined as a married couple, single parent, domestic partner, grandparent, parent, sibling, child, grandchild and next of kin. In-laws, foster or step relatives in the relationships listed, including relatives of a resident's spouse or domestic partner, are also included.

A Married Couple is defined as two adults in a consensual and contractual marital relationship recognized by law. A married couple must remain members of the same household for the duration of their tenancy.

A Single Parent is defined as a person who is not living with a spouse or domestic partner and is residing with their dependent children. The resident must have at least fifty (50) percent legal custody of their dependent children.

A Domestic Partnership is defined as a serious and committed relationship between two unmarried individuals who are not related in any way that would prohibit legal marriage. Domestic partners must reside together in a permanent residence and must have done so for at least six months. Domestic partners must remain members of the same household for the duration of their tenancy.

Other family units may be eligible – email eligibility@usa.utah.edu with any questions.

Single graduate students are housed in Spruce graduate housing.

Housing of persons other than those listed above is not allowed without prior written approval from the Director or his/her designee.

Sunnyside Apartments reserves the right to require documentation of eligibility, academic status, and other records.

By signing the Rental Agreement the resident certifies that they will maintain their eligibility and that only eligible family members or roommates will reside in the apartment. It is the resident's responsibility to notify the Main Office in writing if there is any change of occupants; any new occupants must be approved by the Main Office.

See Investigations, Charges, and Convictions of Criminal Conduct policy and Sex Offender policy.

Any resident failing to meet eligibility requirements must submit a 30-day Intent to Vacate notice to the Main Office as soon as they become ineligible. Residents of Spruce graduate housing will also be charged a fee equal to one month of rent for early termination of their lease agreement. Residents may submit a letter of appeal to eligibility@usa.utah.edu for consideration of individual circumstances.

Student Eligibility

Student residents must meet the eligibility requirements each Fall Semester and each Spring Semester. Only credit hours enrolled for at The University of Utah are considered for eligibility.

Undergraduate Students (Includes Non-Matriculated Students)

Undergraduate students (including non-matriculated students) must enroll for a minimum of nine (9) credit hours each Fall Semester and each Spring Semester.

Graduate Students

Graduate students must be admitted into a University graduate program. Graduate students must enroll for a minimum of six (6) credit hours of coursework or three (3) credit hours of Thesis Research (#6970/7970) or Faculty Consultation (#6980/7980) each Fall Semester and each Spring Semester. Continuing Registration (#7990) does not count towards Sunnyside Apartments housing eligibility requirements.

Division of Continuing Education classes count towards eligibility if they are taken for credit and completed in the semester in which they are to count.

Move In Requirements: Applicants must be currently admitted to the University of Utah before they will be assigned housing at Sunnyside Apartments. Residents that move in from April 1 - November 15 must enroll for the required number of credit hours Fall Semester of that year. Residents that move in from November 16 - March 31 must enroll for the required number of credit hours that Spring Semester.

Eligible Resident for Family Apartments: Sunnyside Apartments will consider the first person listed on the rental application for family student housing as the primary resident as well as the eligible resident and the only one verified as fulfilling eligibility requirements. The person meeting the student eligibility requirements for a family apartment must be either the spouse/domestic partner or single parent of other occupants.The eligible resident can be changed to the spouse or partner in the apartment by emailing the Change the Eligible Spouse/Partner form to eligibility@usa.utah.edu. Changing eligibilty for a family apartment is only allowed between spouse/partners, not other family members residing in an apartment. Submitting the Change the Eligible Spouse/Partner form changes the eligible spouse/partner (the person who will be meeting the eligibility requirements), it does not change the primary resident of an apartment. Changing the eligible spouse/partner must be done prior to the beginning of the semester the change is to take effect.

Summer Semester Family Housing: Residents in family housing wishing to substitute Summer Semester eligibility for Fall or Spring Semester must notify Sunnyside Apartments by emailing the Substitute Summer Semester form to eligibility@usa.utah.edu. This form must be submitted to the Main Office prior to the beginning of the semester that will be replaced by Summer Semester. The Summer Semester to be substituted must be in the same calendar year (January-December) of the Fall or Spring semester to be replaced. Requests to substitute Summer Semester for Fall or Spring Semester will be subject to an approval process.

Spouses/Partners: Spouses/partners may combine their credit hours during the same semester to meet eligibility requirements together by emailing the Combining Credit Hours form to eligibility@usa.utah.edu prior to the beginning of the semester. Spouse/partners combining credit hours will need to enroll in the following minimum number of credit hours depending on their University status:

Both spouses/partners undergraduate students - Each spouse/partner will need to enroll for a minimum of six (6) credit hours per semester.

Both spouses/partners graduate students - Each spouse/partner must be admitted into a University graduate program. Each spouse/partner must enroll for a minimum of three (3) credit hours of coursework or two (2) credit hours of Thesis Research (#6970/7970) or two (2) credit hours of Faculty Consultation (#6980/7980) per semester. If one spouse/partner is enrolled for two (2) credit hours of Thesis Research or Faculty Consultation and the other spouse/partner is still working on graduate coursework, they would need to enroll for a minimum of three (3) credit hours. Continuing Registration (#7990) does not count towards Sunnyside Apartments housing eligibility requirements.

One spouse/partner undergraduate student & one spouse/partner graduate student - The undergraduate spouse/partner will need to enroll for six (6) credit hours. The graduate spouse/partner must enroll for three (3) credit hours of coursework or two (2) credit hours of Thesis Research (#6970/7970) or two (2) credit hours of Faculty Consultation (#6980/7980) per semester. Continuing Registration (#7990) does not count towards Sunnyside Apartments housing eligibility requirements.

Graduation: Graduating residents must email either a 30-day Intent to Vacate notice or a Graduation Extension Application to eligibility@usa.utah.edu before the final day of class of the last semester they enroll in any credit hours. Graduation Extension Applications are subject to an approval process. Residents granted a Graduation Extension will be allowed to reside in Sunnyside Apartments for approximately 90 days following the last semester they are enrolled in any credit hours.

If graduating residents need fewer than the required number of credit hours their final semester, they must notify the Main Office of the situation by emailing eligibility@usa.utah.edu before the start of their last semester.

POST DOC/MEDICAL RESIDENT/ VISITING SCHOLAR ELIGIBILITY

Cottonwood, Cedar East, Cedar West, Spruce
Sunnyside Apartments does not provide housing for any staff/faculty other than Post Docs/Medical Residents/Visting Scholars. The person meeting the post doc/medical resident/visiting scholar eligibililty requirements for the apartment must be either the spouse/domestic partner or single parent of any other occupants. Post Doc/medical resident/visting scholar residents must be affiliated with a University of Utah Academic College, Department, Interdisciplinary Program, and/or Division, AND categorized within one or more of the following job code titles:

Postdoc
House-Staff (Medical Residency)
Short Term Scholar, Visiting Scholar

Questions regarding academic affiliation can be addressed by emailing the Main Office. Post Doc/Medical Resident/Visting Scholars who do not receive their income directly from the University may be required to show proof of University affiliation.

Post Doc/medical resident/visting scholar residents with the above job code titles may be eligible to live at Sunnyside Apartments for the duration of their departmental affiliation and/or program, based on yearly approval from the Main Office.

Current residents wishing to change eligibility status (to Post Doc/Medical Resident/Visting Scholar or to student status) must email a request to the Main Office and will be subject to an approval process. Current student residents wishing to change to Post Doc/Medical Resident/Visting Scholar status must have lived at Sunnyside Apartments and enrolled in the required number of credit hours the previous Fall and Spring Semesters.

Any resident failing to meet the eligibility requirements must submit a 30-day Intent to Vacate notice to the Main Office as soon as they become ineligible. Residents may submit a letter of appeal to eligibility@usa.utah.edu for consideration of individual circumstances.

Fort Douglas

WE ARE NOT CURRENTLY ACCEPTING APPLICATIONS FOR HOUSING AT FORT DOUGLAS

Faculty/staff residents must be benefits eligible full-time University of Utah faculty/staff with a .75 FTE or higher. Faculty/staff who do not receive their income directly from the University may be required to show proof of University affiliation each semester.

Emergency Evacuation

In the event of a localized emergency (such as an apartment fire), residents should proceed in an orderly fashion to the following locations:

Cedar East and Cedar West - center of the court or playground area at least 50 feet from the building
Cottonwood and Spruce - center of the court at least 50 feet from the building
Fort Douglas - Chase Peterson Heritage Center

In the event of a large scale emergency or disaster (such as an earthquake) residents should proceed to the designated Emergency Assembly Point (EAP):

East Village EAP
West Village EAP
Fort Douglas EAP - Stilwell Field in Fort Douglas

Eviction

Eviction is defined as a legal process that allows a property owner/landlord to recover their property from a tenant for violations of the Rental Agreement, or for the needs of the landlord. All residents are assured of due process, and evictions from Sunnyside Apartments are processed according to applicable State law and University Regulations. Should eviction become necessary, it is important for residents to be aware of the steps including NOTICE, SUMMONS AND COMPLAINT, and JUDGMENT. A brief explanation of these steps follows:

NOTICE: A resident will first be given written notice of a violation. The notice will state the nature of the violation and, when appropriate, provide a remedy. State law provides several notice options:

A Three-day Comply or Quit Notice may be served when a tenant is more than fifteen (15) days late in rent. This notice requires the resident to pay the amount due OR leave the apartment within three (3) days.
A Three-day Nuisance Notice may be served for contract violations including, but not limited to, the Rent Payment Policy, the Pet Policy, the Apartment Living policy, damaging property of Sunnyside Apartments, or any combination of the terms and conditions of the Rental Agreement. There are no remedies available once Sunnyside Apartments has served this notice. The resident(s) must vacate the apartment within the three (3) days or the eviction process will continue.
A Fifteen-Day Notice to Quit may be served when Sunnyside Apartments wants a resident to move out for no specific reason. Sunnyside Apartments will serve this notice in accordance with State law and University Policy when other remedies to solve a problem have been exhausted and it has been determined that the best solution is for the tenant to leave. This notice must be served fifteen (15) days before the beginning of the next rental period and it requires the resident(s) to move out before the beginning of the next rental period.

A notice is still considered valid, even if the resident refuses to accept it. A notice may be served at the resident's apartment, workplace, classroom, or lab. Notices may be served by certified mail, in person, or posted on the apartment door. If a resident fails to respond to a notice and Sunnyside Apartments determines that proceeding with an eviction is necessary, the resident may be subject to treble (triple) damages or $100.00 per day, whichever is greater, during the eviction process.

SUMMONS AND COMPLAINT: Sunnyside Apartments will file a Civil Complaint in Court and have the resident served with a Summons and the Complaint if a resident fails to respond to official notice as outlined above. The Summons requires the resident to reply in writing to the Court within the time stated in the summons. The complaint states the reason for the action. If the resident files no written answer, the resident loses the right to a trial, and a Judge will normally issue a Default Judgment in favor of Sunnyside Apartments.

JUDGMENT: The resident will receive a copy of the Judgment, and a Writ of Restitution with an Eviction Order issued by the Court when awarding the judgment. These papers authorize a law enforcement officer to remove the resident(s) and their personal property from the apartment. They also give Sunnyside Apartments the legal right to change the locks and empty the apartment of its contents in preparation to reassign the unit. In addition, the resident may be ordered to pay all costs relating to this process, including past due rents and treble damages, and attorneys fees. The security deposit is forfeited on all evictions.

Sunnyside Apartments reserves the right to refuse an application from a resident who has been previously evicted.

Failure to Vacate

If a resident fails to vacate by the moving date specified on the Intent to Vacate or transfer offer letter, he or she is liable for daily rental charges for the period up to and including the date he or she vacates the apartment and turns in the keys. Sunnyside Apartments may assess treble (triple) damages or $100.00 per day, whichever is greater, because of a resident's unlawful detainer. Sunnyside Apartments may take other legal action as deemed necessary. The resident is advised that the incoming resident may, under applicable state laws, take legal action against him or her for damages for failure to deliver possession of the apartment on the date promised.

Fees and Violations

Violations of the Rental Agreement by a resident or a resident's family or guest may result in cancellation of the Rental Agreement or eviction.

Sunnyside Apartments reserves the right to assess fees for any violations of the Rental Agreement. Sunnyside Apartments may charge fees on verified violations of any term or condition, rule or regulation, or other provision, as warranted by actions of the resident or the resident's guest, or as otherwise noted in this Resident Handbook. Residents agree to pay fees and other costs resulting from verified violations of the Rental Agreement.

First violations of policy may result in a $30.00 fee or cancellation of the Rental Agreement or eviction. Second violations may result in a $50.00 fee or cancellation of the Rental Agreement or eviction.

Fire Safety

All fire safety equipment is for emergency use only. Tampering with, damaging or removal of fire safety equipment, setting off and/or reporting a false alarm is unlawful and a violation of state and University regulations. Disciplinary action may include expulsion from the University, a fine and/or criminal conviction.

University staff will conduct periodic fire equipment and system inspections. Residents will be charged for any damages, missing equipment and all associated costs.

Residents are encouraged to know where fire extinguishers and emergency exits are located in a building. If a fire extinguisher is missing, has been tampered with, or has been used; or, if an exit sign is broken or unlit, please notify the Maintenance Office immediately at 801.581.8668.

Cedar Apartments

Each building is equipped with a fire extinguisher located inside each stairwell.

Cottonwood and Spruce Apartments

Each floor is equipped with a fire extinguisher located in the interior corridor.

Each apartment and interior corridor is equipped with fire sprinklers for the purpose of fire suppression. The fire sprinkler will not activate from the presence of smoke alone. The fire sprinkler is triggered into action by excessive heat. The fire sprinkler could activate if tampered with.

Residents should not touch or hang items on fire sprinkler heads.

Fort Douglas Houses

Each unit is equipped with a fire extinguisher. Residents should inspect the gauge on these extinguishers monthly to determine if they are properly charged. Residents should call the Maintenance Office (801.581.8668) if the gauge shows an inadequate charge.

Smoke Detectors

Cedar Apartments

Each apartment is equipped with a battery-operated smoke detector. If a battery-operated smoke detector beeps intermittently, the battery may need to be replaced. Replacement batteries are available at the Maintenance Office at no charge. It is the resident's responsibility to advise the Maintenance Office (801.581.8668) whenever their smoke detector is inoperable.

Cottonwood and Spruce Apartments

Each floor and apartment is equipped with a hard wired smoke detector and integrated alarm system.

Fort Douglas Houses

Each unit is equipped with a battery-operated smoke detector on every floor.

Firearms, Explosives, Dangerous Chemicals and Weapons

Except as expressly permitted by law, firearms, explosives (including firecrackers, fireworks, and pyrotechnics) and other weapons are not permitted on Sunnyside Apartments' property.

Spruce Apartments

Sunnyside Apartments does not keep records on concealed weapon permit holders.

In a two or three bedroom units, if a resident becomes aware that a roommate is a concealed weapon permit holder and does not want to live with a concealed weapon permit holder, they may request a room change or early termination of lease agreement.

Furniture

All furnishings provided in furnished units must stay in the unit and not be removed or stored. Furniture storage is not available.

Garden Plots

A limited number of garden plots are available for a minimal fee in the East and West Villages. The Resident Life team determines fees and assigns garden plots each spring. Do not dig up lawns or landscaped areas for gardens. Gardening is only allowed in the East and West Village garden areas. Residents must abide by the Utah State Division of Health Code of Waste Disposal Regulations. Use of human waste as a fertilizer is strictly prohibited.

Garbage and Recycling

Garbage dumpsters (brown) are located in the parking lots of the West and East Villages and Connor Road houses, Stilwell Field houses have individual garbage cans. Residents must not leave trash, used furniture, or other refuse in stairwells, hallways, or outside the garbage dumpsters. There is a large dumpster located north of the Maintenance Building in the West Village for disposal of large items, such as furniture.

Recycling dumpsters (blue) are located in the parking lots in the West and East Villages. Visit Ace Disposal’s website for a list of acceptable recyclable items.

Glass is not accepted in recycling dumpsters and must be dropped off at approved Glass recycling sites throughout Salt Lake City.

Please do not place non-recyclable items in the recycling bins. Recycling bins that are contaminated with non-recyclable items are treated as trash and sent to the landfill

Cottonwood and Spruce buildings

Trash and recycling chutes are available on each floor. We encourage residents to separate their garbage and recyclables properly for use in each chute. Recyclables should be placed directly in the chute and not placed inside plastic bags. Residents must not force oversized or overfilled trash bags down garbage chutes. Residents must properly dispose of their trash and not place it in front of the chutes. If the chute doors are locked, another resident is using the chute on another floor.

Grills/Hibachis and Propane Tanks

The use and storage of firewood and propane tanks, regardless of size and use, is prohibited in and around all Sunnyside Apartments property and facilities, including buildings, laundry rooms, grounds, common areas, parking lots, and vehicles.

Community grills for resident use are available in each Cedar court and in the common areas of Cottonwood and Spruce on a first come, first served basis. Residents using the community grills must attend to them at all times and ensure the grills are properly cleaned after each use.

Charcoal grills must never be used inside your apartment, in the stairwells, on the stairs, balconies, or any other place where they could cause a fire hazard or injury to others. When in use grills must never be left unattended and must also be placed at least twelve (12) feet away from buildings.

Cedar Apartments

Store grills in your apartment or in the area designated for outside storage. Grills should be stored without coals in them. Do not dispose of hot coals in the trash or dumpsters. Lighter fluid and charcoal should be stored in your apartment.

Cottonwood and Spruce

Personal charcoal grills are not allowed to be used or stored in Cottonwood and Spruce courtyards.

Health and Safety

Residents must comply with University, state and local regulations, ordinances, and codes for health, safety, cleanliness, and sanitation. Residents must comply with requests from Sunnyside Apartments to correct health and safety violations. Sunnyside Apartments reserves the right to enter the premises without notice to correct any violations. The resident will be charged for any corrective action.

Residents are responsible for the daily care of their apartment, stairwell landing, appliances, and other equipment. Residents must maintain acceptable standards of cleanliness and sanitation. Apartments must be kept free of trash. Residents must place all garbage in dumpsters or in trash chutes. Personal garbage should not be placed on the ground next to the dumpsters or on the floor next to trash chutes, or outside apartment doors, on balconies, walkways, hallways, on playgrounds or laundry room trash cans, or anywhere in parking lots. Improper disposal of trash or garbage is considered an obstruction and improper storage as described in the Storage section of the Resident Handbook.

Inability to Give Possession

In the event a student’s apartment is not available on the applicable move-in date, Sunnyside Apartments will make every effort to provide an alternative, equal option. If no alternative is available, Sunnyside Apartments is not liable for damages. Sunnyside Apartments does not guarantee the date of possession of assigned apartments.

Internet Services

Please note: All students are subject to university regulations and student accountability standards regardless of where they are living. See https://deanofstudents.utah.edu/accountability/aboutstudentaccountability.php

Cedar Courts (800-1500)

Internet service to the Cedar buildings is provided by Comcast/Xfinity. The equipment providing the service is managed by Comcast. Use of the internet, provisions, terms and conditions are set forth in the agreement between the tenant and Comcast. The University of Utah has no visibility into individual tenant's use of this service. We encourage all tenants to use basic security practices such as do not share passwords or account information, stay up to date on software updates, use a good commercial anti-virus product, etc.

Each unit has one data location for connection to the network. Each apartment is provided with a modem, cables and power supply. This equipment must stay in the apartment at move out or resident will be charged $150.00.

Sunnyside Apartments network connections are governed by University policy. The network is to be used for legal, non-commercial purposes, including personal home use. Uses that violate University policy, or federal and state laws and regulations are not allowed.

Residents are responsible for maintaining their computer systems. If a resident's computer system requires technical assistance due to problematic operating system, system software or virus related issues, it is the resident's responsibility to correct these problems. Computer repair services are available through the Campus Store (www.ubs.utah.edu) or through local vendors.

For help with any Comcast provided Internet service issues, contact the bulk account unit at Comcast 1-855-307-4896. Identify yourself as part of the University bulk account.

Remember to use the following, if asked by a Comcast rep for your address:

Courts 800, 900, 1000 – 1945 E. Sunnyside Ave (your apt #)
Courts 1100, 1200, 1300, 1400, 1500 – 750 S. Arapeen Drive (your apt #)

Sunnyside Apartments is not responsible for any loss or damage per the Liability section of the Resident Handbook.

Cottonwood and Spruce Buildings

Internet service to the Cottonwood and Spruce buildings is provided by Comcast. The equipment providing the service is managed by Comcast. Use of the internet, provisions, terms and conditions are set forth in the agreement between the tenant and Comcast. The University of Utah has no visibility into individual tenant's use of this service. We encourage all tenants to use basic security practices such as do not share passwords or account information, stay up to date on software updates, use a good commercial anti-virus product, etc.

Comcast/Xfinity provides cable television and wireless internet to all apartments. Set top cable TV boxes with remotes are provided in each apartment.

The primary resident will receive an email from Xfinity to set up your account. Please follow the instructions in the email to verify your information and create an account to access the Wi-Fi in your apartment.

For any issues please contact Comcast support at 844-790-6935.

Fort Douglas

Internet service is provided by the University Information Technology Office (UIT). Each unit has one data location for connection to the campus network.

Each unit receives IP addresses from the University's DHCP server. Static IP addresses are not allowed.

UIT and Sunnyside Apartments are not responsible for any loss or damage per the Liability section of the Resident Handbook.

Investigations, Charges, and Convictions of Criminal Conduct

Residents must report to Sunnyside Apartments if they or anyone in their household including visitors or guests, are investigated for, charged with, or convicted of serious criminal conduct, including but not limited to aggravated assault, arson, child abuse, domestic abuse, and sexual misconduct, which could potentially put the Sunnyside Apartments community as a whole, or any individual who is a part of the Sunnyside Apartments community, in harm. The University of Utah, in its sole discretion, may terminate the housing contract or deny a student housing if a resident fails to inform Sunnyside Apartments of such information and/or if such information leads Sunnyside Apartments to the conclusion that the resident may present a serious risk to the Sunnyside Apartments community.

Keys and Access

Residents will be issued apartment, mail, and if applicable, laundry and storage area keys. Additional keys must be duplicated at the Maintenance Office. See key prices and charge amounts on the Miscellaneous Fees and Charges web page.

All issued keys, duplicated or otherwise, are property of the University of Utah and must be returned when vacating. Please see the vacating/move out procedure document for more details.

Cottonwood and Spruce

All entrance doors to Cottonwood and Spruce buildings are unlocked from 7:00 AM to 10:00 PM. University ID cards(UCard) and affiliate ID cards are activated at move-in to allow building access.

Late Fees

Accounts not paid in full on or before the first day of the month are late.

A $20.00 late fee is charged to accounts not paid in full by 9:00 PM on the 7th day of each month. Accounts with six (6) or more late fees may result in cancellation of the Rental Agreement. Late fees affect a resident's eligibility to transfer apartments and may affect credit or rental reference verification.

If rent is not paid in full by the close of business, 4:30 p.m. on the 15th of the month, a Three-Day Non-Payment of Rent notice (Comply or Quit) will be issued and holds placed on academic records and registration. The resident will have three (3) days to pay the amount owed or to move out. Once served, residents must pay their account in full, in cash only. Utah law provides landlords the option to start the eviction process with a Three-Day Comply or Quit notice. If rent is not paid in full, an eviction lawsuit will be filed which results in formal eviction. Residents evicted may be liable for additional charges if they fail to pay or to vacate as provided by law.

Residents may not appeal once a “Comply or Quit” has been served.

If a resident is employed by the University of Utah and fails to pay their rental account in full within thirty (30) days of the due date, Sunnyside Apartments may have the amount due withheld from the resident's pay check including but not limited to past due rent, court costs, late fees, and cleaning and damage fees.

Laundry Facilities

Cedar Apartments

Each building in the Cedar courts has washers and dryers provided by Hainsworth Laundry Company in a centrally located laundry room. Washers and dryers are free of charge to all residents. To report a problem with the machines, call 1.800.526.0955 or Request Service at hainsworthlaundry.com

Cedar apartments have a hookup for one washing machine. It is strongly recommended that all washing machines have a washer pan under them.

Washers and/or dryers, in residents' apartments or in the laundry rooms, must not be used between the hours of 10:00 PM and 7:00 AM.

Stackable washer/dryer units are not allowed.

Outside clothes lines are provided in each court.

Dryer Restrictions:

A clothes dryer is permitted in Cedar apartments, subject to the following restrictions:
1. Residents must obtain prior approval through the Maintenance Office.
2. Only one 110 volt dryer is allowed per apartment; 220 volt dryers are prohibited.
3. Dryers not UL listed are subject to approval.
4. Dryers must be installed in the bedroom nearest the bathroom and be properly vented to the outside.

Spruce and Cottonwood Buildings:

Each floor of Spruce and Cottonwood buildings has washers and dryers provided by Hainsworth Laundry Company. Laundry rooms are open 24/7 and laundry is free of charge to all residents. Residents are encouraged to use the laundry room on their floor. To report a problem with the machines, call 1.800.526.0955 or Request Service at hainsworthlaundry.com

Fort Douglas

Fort Douglas houses have washing machine and 220 volt dryer hookups.

Lead Paint

In 1992, Congress passed the Residential Lead-Based Paint Reduction Act which allowed Housing and Urban Development (HUD) and the Environmental Protection Agency (EPA) to develop guidelines to inform families of potential lead hazards in "target housing". Parts of Sunnyside Apartments were built before 1978 and thus is “target housing”. There are currently no known lead-based paint and/or lead-based paint hazards in the East and West Villages. Ft. Douglas units contain lead paint in the homes and surrounding soil. The U.S. Department of Housing and Urban Development requires notification of the presence of lead. A copy of the pamphlet "Protect Your Family from Lead in Your Home" is available in the Main Office.

Liability

Sunnyside Apartments does not assume any liability for the loss, damage or theft of any personal property, including damage or injury resulting from theft, explosion, fire, mechanical failure of water, steam, or gas lines, defective wiring, or the negligence of any other occupants of the building, including visitors, guests, or nonresident family members. Residents agree to hold Sunnyside Apartments harmless for any personal and/or property damages or loss. If there is damage or destruction of a dwelling unit by fire or any other cause, SunnysideApartments may cancel the Rental Agreement and refund any unearned rent already paid.

Sunnyside Apartments may be liable for damages occurring to property of residents as a direct result of Sunnyside Apartments' negligent acts only.

Lock Outs

During Maintenance Office hours, residents or individuals listed on the Lock Out List for that apartment, that can show identification, may pick up a loaner key, (or access card), from the Maintenance Office during regular business hours. The key (or access card) must be returned within twenty four (24) hours, or a fee will be charged to the residents' rental account.

If a resident or individual on the Lock Out List is unable to get to the Maintenance Office they may call the Maintenance Office (801.581.8668) during regular business hours and request a Maintenance representative come to the apartment to provide access. The resident or individual on the Lock Out List must show identification to the Maintenance representative to gain access to the apartment. The residents' rental account will be charged a fee for this service.

After Maintenance Office hours, residents and individuals listed on the Lock Out List that can provide proper identification may gain access to the apartment by calling Campus Police (801.585.COPS (2677)). The residents' rental account will be charged a fee for this service.

Main Office

The Main Office (801.581.8667) is located in the West Village at 1945 E. Sunnyside Avenue. Services available through the Main Office include new apartment and transfer assignments, waiting list information, accounting, billing and collection, eligibility, resident information and resident programs. The Office of the Director is located in the Main Office. Office hours are 8:00 AM to 4:30 PM, Monday through Friday. The Main Office is closed on University holidays and University Closure Days. The foyer is open 24-hours a day, seven (7) days a week. For the convenience of residents a UFirst Credit Union ATM machine, and after hours drop box for keys and rent payments(checks only) are located in the foyer.

Maintenance Office

The Maintenance Office (801.581.8668) is located in the West Village across the street from the 800 Court. The Maintenance Office handles the maintenance of the apartments and grounds. Office hours are 8:00 AM to 4:30 PM, Monday through Friday. The Maintenance Office is closed on University holidays and University Closure Days. The Maintenance Office has handcarts and vacuum cleaners available for resident use. Additional keys, re-keying services, and deadbolts are available for a fee at the Maintenance Office. The Maintenance Stockroom offers miscellaneous items for sale.

Maintenance Request

For life threathening emergencies call 9-1-1.

For non-emergency maintenance issues residents may report the problem online via the resident portal or mobile app, or by calling the Maintenance Office (801.581.8668). If a resident is not at home when Maintenance personnel arrive to make the repair, work will be done in the resident's absence (see Right of Entry policy).

Maintenance emergencies may include power outages, gas odors, broken pipes, lack of heat, roof leaks and other conditions that may endanger life, health, or cause property damage. If you have a maintenance emergency during business hours (8:00 AM to 4:30 PM Mon-Fri, University Holidays & Closure Days excluded) call the Maintenance Office at 801.581.8668.

If you have a maintenance emergency outside of business hours call 801.560.1434 (On-Call Representative). If your initial call is not answered, call repeatedly for the next 5 minutes; do not leave a voicemail or text message. If you have not spoken to the On-Call Representative within five minutes call 801.339.0304 (On-Call pager). Listen for three tones, then enter your telephone number and the # symbol. If you do not receive a response from the On-Call Representative within five more minutes, call the University Police at 801.585.2677.

Additional resources can be found at Maintenance Information.

Maximum Occupants Per Apartment

Apartments are assigned according to the size of the resident's family as follows:

Apartment Size/ Location	Maximum Occupants*
1 bedroom - Family Apartments	2
2 bedrooms - Family Apartments	4
3 bedrooms - Family Apartments	6
Studio - Graduate Housing	1
1, 2 or 3 bedroom Apartment - Graduate Housing	1 per bedroom

* Infants up to 12 months old do not count towards the maximum occupancy of an apartment.

Move Out/Vacating Procedures

See the Cancellation of Rental Agreement section and the Vacating/Move Out Procedures.

Parking Regulations

University of Utah Commuter Services manages all Sunnyside Apartments’ parking areas. Commuter Services sells parking permits, provides enforcement of parking regulations and issues parking tickets. All inquiries regarding parking permits or parking tickets should be made to Commuter Services https://commuterservices.utah.edu/ 801.581.6415 or 311 Fort Douglas Blvd, Salt Lake City, UT 84113.

A license plate recognition system is used to identify vehicles that have permission to park in housing lots. The license plate recognition system eliminates the need for parking stickers by linking parking permits to license plate numbers.

Cars backed into a parking space must have a front license plate.

Sunnyside Apartments is not responsible for the protection of or damage to any vehicle or its contents when operated or parked on Sunnyside Apartments ’ property.

Sunnyside Apartments does not guarantee the availability of parking spaces at any time or in any parking area.

Parking permits become invalid after a resident's move out date.

Cedar, Cottonwood and Spruce parking lots (West and East Village)

Parking lots are restricted to apartment residents, employees, and visitors. Permits are required Monday through Friday, 6 AM – 6 PM. Red curbs, reserved stalls, maintenance stalls, loading zones, and disabled stalls are enforced twenty-four (24) hours a day seven (7) days a week.

Residents must register their vehicle(s) and pay for their Sunnyside Apartments (SUNNY permit) parking permit(s) at Commuter Services https://commuterservices.utah.edu/permits/ or at 311 Fort Douglas Blvd, Salt Lake City, UT 84113 for their vehicle(s). Parking permits expire on September 30^th and must be renewed annually. Parking permit fees are not prorated and are non-refundable.

Motorcycles, scooters and mopeds are not required to have a permit, but must have a current registration and display a current license plate permit sticker or displayed temporary permit and be parked in designated areas.

The number of parking permits issued to an apartment cannot exceed the number of tenants signed on the Rental Agreement.

All vehicles parked on Sunnyside Apartments property must have a current vehicle registration and display a current license plate permit sticker or displayed temporary permit.

Parking permits are non-transferable. Sunnyside Apartments reserves the right to revoke parking privileges.

Parking spaces have been designated for drivers with disabilities. Cars must display a state issued disabled plate, placard or University of Utah "D" permit.

Electric vehicle (EV) charging stations are available in the East and West Villages. To use an EV charging station, residents must have the proper Sunnyside Apartments parking permit and must park in a stall adjoining the EV charging station. Residents may be liable for injuries or damages caused by their charging cables.

Vehicles which may be a health/safety hazard may be removed from Sunnyside Apartments property at the owner's expense. Sunnyside Apartments may require that vehicles be moved to another parking space. Residents must keep parking areas clean. Waste materials such as oil, antifreeze, or brake fluids must be disposed of in accordance with Utah State law.

Short term (4 hour) visitor parking is available in designated areas and enforced Monday through Friday, 6 AM to 6 PM by Commuter Services.

Residents can purchase temporary permissions for visitors, valid up to 2 weeks, through the Commuter Services website.

Temporary parking may be available for recreational vehicles or trailers subject to approval. Contact the Sunnyside Apartments Main Office for approval.

Fort Douglas

Residents of Fort Douglas must purchase a University of Utah parking permit at https://commuterservices.utah.edu/permits/ or by calling 801-581-6415, or at 311 Fort Douglas Blvd, Salt Lake City, UT 84113 for their vehicle(s). Fort Douglas residents must also provide the Main Office with the license plate numbers of their vehicles (up to 2 vehicles) for use of designated reserved parking stalls and/or surface lots in the vicinity.

Parking permits expire on August 31st and must be renewed annually. Parking fees are not prorated and are non-refundable.

Parking lot enforcement is Monday through Friday 8:00 AM to 6:00 PM. Red curbs, reserved stalls, maintenance stalls, loading zones, and disabled stalls are enforced twenty-four (24) hours a day seven (7) days a week.

Pest Control

Sunnyside Apartments , through State-licensed contractors, has an ongoing program to prevent and eliminate pest and rodent infestations. To achieve the best results it may be necessary to treat an entire stairwell or building, including each apartment, simultaneously. We will notify residents in advance of scheduled treatments, and inform them of the required steps to prepare for this procedure. Residents may be billed for expenses associated with treatment. Treatment is mandatory. Failure to comply with pest control activities will result in a fee per the Fees and Violations section of the Resident Handbook or the actual cost to reschedule the treatment, whichever is greater.

Residents should notify the Maintenance Office (801.581.8668) if they notice a pest or rodent problem.

Privacy of Personal Information

Sunnyside Apartments maintains emergency and missing person notification contacts. Residents should keep contact information updated with the Main Office.

Student Records at the University of Utah are governed by the Family Educational Rights and Privacy Act (FERPA). The act forbids the University from releasing personal identifiable student educational records or files, or personal information contained in those files without the student's written consent, except in specific situations. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Sunnyside Apartments encourages you to read the information provided and familiarize yourself with FERPA. Signing the Rental Agreement gives Sunnyside Apartments permission to release information regarding student eligibility and housing rental account, to all residents signed on the Rental Agreement.

Quiet Hours

To ensure a quality experience for all residents, Sunnyside Apartments observes special "Quiet Hours" from 10:00 PM to 7:00 AM. During Quiet Hours, all residents agree to keep their families, visitors and guests from any unreasonable behavior that would interrupt their neighbors' sleep or study.

Reasonable noises coming from other apartments is a part of community living. However, residents agree to refrain from creating loud noises and other disturbances that may adversely affect neighbors of reasonable sensitivity. Should a disagreement arise, resident can refer to Community Living Standards policy for expectations on how to proceed.

Maintenance and construction emergencies may require work within these established quiet hours

Rent

Rent is due in advance, without billing or demand, on or before the first calendar day of each month. Rent charges for partial months are prorated on a daily basis. Payments received on the second day of the month are considered late. Special payment arrangements must be requested and approved, before the first day of the month, by the Accounting Department.

Residents paying by cash must pay the cashier in the Main Office during business hours. Credit card payments may be made online through the Resident Portal or in person at the Main Office. Residents may drop a check in the fter hours drop box located in the Main Office foyer (open 24 hours a day 7 days a week).

Sunnyside Apartments has the right to increase the monthly rental rates during the term of the Rental Agreement with thirty (30) days written notice. Rental rates include utilities (natural gas, electricity, water/sewer, trash collection, internet and cable television). An unexpected increase in utility rates may require a special off-cycle rent increase.

To promote prompt payments an On-Time Payer drawing is held each month. To qualify, your rental account must be paid in full, on or before, the first day of the month. Rent credits are applied to the winner's rental account.

Renter's Insurance

The University of Utah and Sunnyside Apartments s does not provide insurance for injury, loss of life, or loss, damage or theft of personal property. It is strongly recommended that residents purchase and maintain “renter's” insurance that provides coverage for personal liability and personal property. Sunnyside Apartments does not endorse or support any specific insurance carriers.

Repairs or Alterations

Residents are not permitted to make repairs or alterations to the apartment or its furnishings and/or premises. Repairs or alterations include but are not limited to: Installing locksets, deadbolts, pot hangers, large nail holes, wall anchors, water faucets, toilet modifications, shower heads, TV mounting brackets, or installing foil/paper on walls, appliances, or cabinets.

Locksets and/or deadbolts are to be supplied and installed by Sunnyside Apartments. Residents will be charged for damages caused from the installation of a non-University keyed deadbolt.

Painting apartment walls or any other surface is prohibited.

Evaporative coolers (swamp coolers) are not allowed as they require a water source and present a humidity and water damage risk to property.

Removal or alteration of landscaping is prohibited. Residents are not permitted to attach items to trees, buildings, structures or landscaping. Prohibited items include but are not limited to: inflatables, hammocks, slack lines, bird feeders, bug traps and swings.

Cedar Apartments

You will not be charged for up to twelve (12) small nail holes per room.

Some apartments have vinyl tile floors and/or floor tiles. Residents may lay carpet over the floor; however, the carpet may not be attached to the floor in any manner. Any damage to the vinyl floor tiles is expensive to repair.

Spruce and Cottonwood Apartments

Residents may make up to six (6) small (no larger than 1/8” diameter) nail holes per room. We strongly recommend the use of removeable adhesive strips and hooks in place of nails. Residents will be charged for any wall or paint damages, as well as holes found to exceed the limits stated above.

Resident Assistants

Sunnyside Apartments is committed to building a strong community among our residents. Each court has a Resident Assistant (RA) who provides new resident orientation, assists with ongoing resident issues and plans monthly activities for their court. The Resident Assistant's role is to be the residents' representative to Sunnyside Apartments and help residents and staff work together effectively. They are familiar with policies and procedures, and can help residents find resources at the University. Resident Assistants welcome resident ideas for programs and encourage resident involvement in planning and organizing activities for both adults and children.

Each spring, Resident Assistants are hired to serve one year terms which begin on June 1 and may be extended for a second year. RAs receive a rent reduction for their services.

Resident Government

Resident Council is the official resident government representing the Sunnyside Apartments Resident Association. Each year, the residents of Sunnyside Apartments elect a Resident Council to represent the interests and concerns of the residents. Residents are encouraged to contribute to the character and direction of their community by participating in the resident government.

Returned Checks

The University does not resubmit checks. If a check is returned to Sunnyside Apartments , a $20.00 service fee will be added to the resident's account (including, but not limited to, checks returned for stop-payments, insufficient funds, or refer-to-maker). If a resident has a second returned check, the resident will be required to make payments in cash only for the next twelve (12) months. A third returned check requires a resident to pay by cash only for the remainder of their residency. Residents must make cash payments in person to the cashier at the Main Office.

Right of Entry

Sunnyside Apartments reserves the right for the following people to enter apartments without advance notice:

University personnel or agents to make improvements, repairs or to provide routine maintenance services.
University personnel to determine compliance with Sunnyside Apartments and/or University policy.
University personnel conducting regular inspections of safety equipment.
University personnel to ensure that health, fire and safety regulations are maintained.
University personnel to perform a Pre-Move Out Inventory Inspection.
University personnel, law enforcement or fire personnel when there is reasonable cause to believe a resident's health or well being is in jeopardy.
Civil law enforcement officers in the performance of statutory duties and in accordance with legally defined procedures governing search and seizure.
Fire personnel in the performance of their duties.

Before entering an occupied apartment, personnel will knock on the door twice, wait for a reasonable time for resident to respond, and then knock again. If the door is not answered, personnel will open the door and announce their intent to enter the apartment.

Roommate Policy

Spruce Graduate Housing

Spruce graduate housing is rented by the room. Sunnyside Apartments assigns roommates in apartments with more than one bedroom. Roommate preferences can be included on the application form but cannot be guaranteed.

Roommate assignments are based on the gender selection made on the application. Female gender apartments house female students. Male gender apartments house male students. Gender inclusive apartments house non-binary students seeking a supportive space for transgender, non-binary, and LGBTQIA students. Female, male and gender inclusive apartments may be found on each floor.

Residents residing in two or three bedroom units will be required to complete a Roommate Agreement within two weeks of move in.

Bedrooms are limited to one person per bedroom. Please see Occupancy Policy

Security Deposits

Sunnyside Apartments charges residents a security deposit. In the event the applicant cancels the apartment assignment before moving in, the security deposit and all amounts paid will be forfeited. Security deposits are held until the resident vacates the apartment. The security deposit will be refunded subject to the following deductions: cost to repair or replace damaged property; cost of preparing the unit to standards required to re-rent as outlined in the Vacating Procedures and herein made a binding part of the Rental Agreement; and/or unpaid rent and other financial obligations. If charges exceed the security deposit, the resident accepts the liability to pay the amount due to Sunnyside Apartments within thirty (30) days.

Residents are responsible for inspecting their apartment and completing the Condition Report upon move-in. Residents should turn in the Condition Report to the Main Office within two weeks of their move in date. This report will be used to determine damage, loss or cleaning charges upon move out.

Sex Offender Policy

The University of Utah requires all applicants seeking to live in student housing to self-identify any investigations, charges or criminal convictions that may require the resident to register in a sex offender database. The University of Utah also compares each applicant for student housing against the Utah Sex Offender Registry. Known convicted sex offenders are not permitted to live at Sunnyside Apartments . The University of Utah, in its sole discretion, may terminate a housing contract or deny an application based upon receiving information regarding investigations or charges of sexual misconduct which could potentially put the Sunnyside Apartments community in harm.

Skateboards, Rollerskates, Rollerblades, Scooters, Hoverboards and Bicycles

Hoverboards are not allowed on University of Utah property including Sunnyside Apartments .

Only residents of Sunnyside Apartments and guests are permitted to skateboard, rollerskate, rollerblade, scooter (non-motorized) or ride bicycles in and around Sunnyside Apartments' property. Persons using such equipment should exercise due care and reasonable caution to prevent injury to others, to self, or to property. Pedestrians have the right-of-way at all times. Equipment may only be used on pedestrian sidewalks, but cannot be ridden or used on any sidewalk where there is a posted sign prohibiting such activity.

Equipment cannot be ridden upon or used on any ramp, stairway, wall, bench, or other structure or facility, or over any landscaped area including, but not limited to, grass, shrubbery, or flower beds. Equipment cannot be ridden in any building. Equipment users will not engage in obstacle riding, or other acts or maneuvers, that may endanger the rider or others, or which may damage property.

Smoking

The University of Utah became a "Tobacco-Free" campus effective July 1, 2018.

“Smoking" means the use of any lighted or heated product in any form intended for inhaling, exhaling, burning, or heating; including the use of a cigar, cigarette, e-cigarette, pipe, or hookah.

Smoking is not allowed in any building managed by Sunnyside Apartments. This policy includes the West Village, East Village, and Fort Douglas houses and townhouses.

Smoking is not allowed in court common areas. Court common areas include balconies, stairwells, hallways, laundry rooms, community centers, mail boxes, garden plots, playground and picnic tables, and all areas within the perimeter of the court.

The Utah Clean Air Act prohibits smoking in public areas and within twenty-five (25) feet of any building entrance, window, or air intake area.

All smoking materials must be disposed of properly.

Sunnyside Apartments investigates all smoking complaints. Residents are responsible for ensuring that their visitors and guests abide by this policy.

Residents will be responsible for all cleaning and damages incurred to remove the smoke smell from their apartment or other apartments their smoking impacts.

Snow Removal

Maintenance personnel will remove snow and ice from sidewalks and parking lots as soon as possible. Ice melting products and a snow shovel are provided in each Village laundry room. Residents must remove all personal items from sidewalks and parking lots during snow removal work. After heavy snowfall, it may be necessary for residents to move their vehicles from parking lots so that heavy snow accumulations can be removed. Maintenance will contact residents to coordinate these efforts.

Solicitation and Sales

Door-to-door sales or solicitation of any kind, regardless of the purpose or nature of the sponsoring organization (except Resident Council campaigns) are prohibited. This does not refer to the delivery of products and services such as newspapers, milk, and diapers.

Apartments may not be used for commercial purposes. Residents, members of their family, friends, visitors or guests may not operate a business or other commercial activity from their apartment without prior written approval of the Director or his/her designee.

Residents may post signs and notices, (no greater than 5 ½ ” X 8 ½ ”), on the bulletin boards located in building stairwells, laundry rooms and foyers. Residents may not cover previously posted signs and notices with their own. Signs, notices, and posters may also be posted on the Main Office lobby kiosk. Such signs and notices may deal with any subject matter including, but not limited to, notices of meetings or events and expressions of positions and ideas on social or political topics, and must clearly identify the author or sponsor of the post and the date it is posted.

Posts containing defamation and/or obscenity will not be tolerated and will be removed.

The time regulation for any Resident post to remain on the bulletin boards is fifteen (15) calendar days from the date of posting, or, if the posting is meant to advertise a singular event, the post must be removed within forty-eight (48) hours after the event has occurred to maximize everyone’s opportunity to use designated areas.

Residents are prohibited from posting signs or other items on buildings or in common areas, except as authorized by Sunnyside Apartments.

Sunnyside Apartments reserves the right to remove postings that do not comply with this policy.

Storage

All hallways, balconies, landings, stairs, stairwells, grounds, parking lots, sidewalks, and other common areas must be kept free of obstructions.

Exterior window ledges or railings must not be used for decorations or storage.

Personal property stored outside of apartments must be registered and properly stored in designated storage areas when not in use. All property that is not registered and/or not properly stored is subject to removal and may be disposed of according to University Regulations, and applicable State law. Residents use storage areas at their own risk; Sunnyside Apartments is not responsible for lost, damaged or stolen personal property.

Items stored inside apartments must not block electrical and mechanical access panels, vents and filters. All access panels, vents and filters must have a thirty (30) inch clearance and be accessible at all times.

Property Registration

The following items can be registered for storage in designated areas outside of apartments: bicycles, children’s outside toys, strollers, charcoal grills (Cedar), folding chairs. For permits, residents should email propertypermits@usa.utah.edu with name, apartment and the number of additional permits needed.

Designated Storage Areas Outside of Apartments

Cedar Apartments

Bicycles must be stored in the laundry rooms or on bike racks provided outside of buildings.

Charcoal grills must be stored in the enclosed outdoor laundry areas or in resident’s apartment.

Children’s outside toys, strollers and folding chairs in Cedar courts must be stored in the resident’s apartment or in the laundry rooms.

Spruce and Cottonwood

Indoor bicycle storage with CCURE access is provided in the 797 Cottonwood and 798 Spruce buildings and bike racks are provided in the courtyards. Residents must store bicycles in these areas and provide their own locks. E-bikes, e-mopeds, and electric scooters are allowed to be stored in the indoor bicycle storage room. Gasoline powered vehicles of any type are not allowed inside Sunnyside storage areas.

Stroller storage with CCURE access will soon be available in the 796 and 797 buildings.

Personal barbecue grills are not allowed to be stored or used.

Subletting

The Rental Agreement is not assignable. Residents may not sublet or permit others to live in their apartment without prior written permission from Sunnyside Apartments. If approved, sublets are allowed for only one (1) academic semester.

Sustainability

Residents are encouraged to practice good energy conservation.

Turn off lights when not in use.
Wash clothes only when you have a full load.
Turn thermostat completely off when the apartment is vacant, such as during the day, or when on vacation. Set winter thermostat temperatures to 60-65 degrees at night, 68 degrees during the day. In the summer, keep thermostats set to 78 degrees cooling.
Keep apartment doors and stairwell doors closed.
Put computers in hibernate or sleep mode, or turn them off when not in use.

Swimming and Wading Pools

Swimming/wading pools cannot exceed twelve (12) inches in depth and six (6) feet in diameter and must be supervised by an adult at all times. Pools should not be set-up in playground areas or in areas that restrict the path of travel of pedestrians or maintenance vehicles. Pools must be emptied and properly stored when not in use or when not supervised. Pools should be stored in residents' apartments, outdoor laundry area or laundry rooms (Cedar)or bicycle storage area (Cottonwood). The pool owner is liable for any injuries or damages.

Telephone

The University Information Technology Office (UIT) provides telephone services to Fort Douglas units. Each Fort Douglas unit is equipped with one active telephone location. Residents must supply their own telephone equipment.

For help with any campus provided telephone service problems in Fort Douglas, contact the Campus Help Desk at 801.581.4000.

Transfers

Residents may transfer from one apartment to another subject to an approval process which includes but is not limited to the following conditions:

The primary resident must submit an online application and pay the application fee.
The transfer request will be subject to the wait list policy (including priority standing) and occupancy policy.
The resident must have lived at Sunnyside Apartments for at least six (6) months.
The resident must have received no more than one (1) late fee during the previous six (6) months.
The resident must meet the eligibility requirements and not currently be on housing eligibility probation.
The resident has not transferred previously with cleaning and damages in excess of their original security deposit.

All apartment applications on file for residents will be canceled when an apartment transfer offer is accepted.

When a resident accepts a transfer assignment, their name will be removed from all waiting lists. Residents must pay any additional security deposit required for the new apartment. Residents are allowed three days to transfer and will be charged rent for both apartments for the three transfer days. The resident agrees to pay a penalty of up to $100.00 per day for any additional days used to transfer per the Failure to Vacate section of the Resident Handbook.

Utilities

Sunnyside Apartments is not liable for damages including but not limited to, reduced rent, loss of food, restaurant expenses, damage to electronic equipment, or inconveniences resulting from the failure of any utility, telephone or Internet service.

Vacating/Move Out Procedures

See the Cancellation of Rental Agreement section and the Vacating/Move Out Procedures.

Visitors/Guests

Any person that has a criminal conviction that requires registration in the National Sex Offender Registry is not allowed to live at Sunnyside Apartments. Registered sex offenders are also not allowed as visitors or guests at Sunnyside Apartments.

Guests must abide by the rules and regulations of the Resident Handbook and of the University. Residents are responsible for the actions of their guests. Violations of the Resident Handbook by guests may result in eviction of the Resident. Residents are also responsible for any damages caused by their guests.

Family Housing (Cedar and Cottonwood)

Visitors that are not family will be limited to stays of seven (7) consecutive days within a six (6) month period.

Family, as defined by the Eligibility policy, can visit for extended periods of time. Residents are required to notify the Main Office in writing of any change of occupants and fill out a New Occupant form and Lock Out List. The maximum number of occupants cannot exceed the policy outlined in Maximum Occupants per Apartment section of the Resident Handbook.

Single Graduate Housing (Spruce)

Visitors will be limited to stays of seven (7) consecutive days within a six (6) month period. In units with more than one resident, overnight visitors also require prior approval from all room/ apartment mates. Guests must be accompanied by the resident at all times and must not be left unattended or alone in the building.

Waiting List

All applications are subject to review before acceptance. New and transfer applicants are placed on the same waiting list.

The approximate waiting period varies depending on the type and size of the apartment and the applicant's wait list priority. Current wait list estimates are listed on the Sunnyside Apartments website.

New applicants and transfers must accept the first apartment offered or be placed at the end of the waiting list. If an apartment assignment is accepted but canceled before move in, all amounts paid are forfeited and the application is canceled.

Apartment assignments are generally made 3-4 weeks prior to the date the apartment is available for occupancy. As a result, applicants are unable to see the actual apartment before accepting an apartment assignment.

To align with Sunnyside Apartments’ mission, apartments will be assigned according to the following wait list priorities.

Cedar Courts and Cottonwood

Cedar and Cottonwood apartments applications will be prioritized first by the following classifications, and then by the date the application fee was paid.

1. Student families (Class standing not prioritized)

2. Post doc, medical resident (housestaff) or visiting scholar families

Spruce Apartments

Applications for rooms in the Spruce apartments will be prioritized first by class standing, and then by the date the application fee was paid.

1. Single graduate students

2. Single upperclass (junior, senior) undergraduate students

3. Single post docs, medical residents (housestaff) or visiting scholars.

Waiver and Severability

Statements made by Sunnyside Apartments staff or agents before or after the signing of the Rental Agreement cannot waive the terms or conditions of it. If it is determined that some clause of this Resident Handbook or Rental Agreement is no longer valid, the other portions will be considered in force.

The premises rented to residents are a component of the housing operated by Sunnyside Apartments. Residents agree that they must comply with all current and future rules or regulations, requirements, and considerations contained in this Resident Handbook, in The University of Utah Regulations and any current and future publications or literature of Sunnyside Apartments or the University of Utah. They are by reference made a binding part of the Rental Agreement and this Resident Handbook.

In the event any provision of the Rental Agreement, Resident Handbook, or any pamphlet incorporated herein, conflicts with the rules and regulations of the University of Utah, as now constituted or shall be in the future duly promulgated, said rules and regulations shall prevail.