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Instructions for Emergency Maintenance Problem

Life Threatening Emergency

 For life threatening emergencies immediately call:   911 or University Police at 801.585.2677 

If your emergency is not life threatening please follow the steps below. Maintenance emergencies may include power outages, gas odors, broken pipes, lack of heat, roof leaks and other conditions that may endanger health or cause property damage.

During business hours 8:00 AM to 4:30 PM Mon-Fri, University Holidays & Closure Days excluded:

  • Call 801.581.8668 (Maintenance Dispatch)

After business hours:

  • Call the On-Call Representative at 801.560.1434.  Try several times within the next 10 minutes, do not leave a voicemail or text message.
  • If you have not spoken to the On-Call Representative within 10 minutes call the On-Call pager at 801.339.0304. Listen for three tones, then enter your telephone number and the # symbol. 
  • If you are unable to contact the On-Call Representative, call your Resident Assistant or call University Police at 801.585.2677.
Last Updated: 6/2/21