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Maintenance Information

Life Threatening Emergency

 For life threatening emergencies immediately call:   911 or University Police at 801.585.2677 


Non-Emergency Maintenance Problem 
If you have a non-emergency maintenance problem please submit an online request form through the Resident Portal.  Each primary resident has been sent an invitation to register for the portal, if you have not received your invitation or have any questions please email residentportal@usa.utah.edu


Maintenance Emergency
If you have a maintenance emergency please see: Instructions For Maintenance Emergency


  • Washer and Dryer Repair
    See the Resident Handbook Laundry section for information on washer and dryer repairs
  • Mold & Moisture
    For information about how to prevent mold and moisture in your apartment read:  A Guide to Mold and Moisture
  • Box Elder Bugs
    For information about Box Elder Bugs read:  Box Elder Bug Information
  • Recycling Information

    University Student Apartments needs your assistance in supporting the recycling program.  Proper recycling is great for our environment and saves on costs. Please take a few moments to review the list of recyclable items.
    http://www.acedisposal.com/index.php/mixed-recycling/

     Some general tips:

    • Each apartment has a blue bin for you to store and transport your recyclables.   Do NOT tie up the items in plastic bags.  Simply dump the loose items from your apartment blue bin into the blue recycling dumpster.
    • The blue dumpsters outside are for recycling only.  If unacceptable items are placed in the recycle dumpster, the rest of the items in the dumpster cannot be recycled.
    • Brown dumpsters are for garbage.
    • If you are not sure if an item is recyclable, put it in the brown garbage dumpster.
    • No plastic grocery bags
    • No pizza boxes
    • No Styrofoam
    • No glass

     Please note that furniture and other large items should not be placed in or around the dumpsters. There is a large dumpster located north of the Maintenance Building in the West Village for disposal of large items, such as furniture.

Last Updated: 5/10/18