UNIVERSITY STUDENT APARTMENTS
This is a legal contract – Please read it carefully
I hereby contract with University Student Apartments, a department of The University of Utah, to rent an apartment. I agree to pay rent monthly, in advance, on or before the first calendar day of the month. I understand that my account will be considered delinquent if I have not paid it in full on or before the first day of the month. Furthermore, if my account is not paid in full by the close of business (4:30 PM) on the 7th calendar day of each month, University Student Apartments will assess a late fee, and I hereby agree to pay it. If I am employed by the University of Utah and fail to pay my account in full within thirty (30) days of the due date, I agree that University Student Apartments may have the amount due withheld from my paycheck. The amount due may include, but is not limited to, past due rent, court costs, late fees, cleaning and damage fees, or childcare fees.
I understand that University Student Apartments has the right to increase rental rates during the term of the Rental Agreement, with thirty (30) days written notice.
I hereby acknowledge and agree that this Rental Agreement is a month-to-month contract and may be canceled by University Student Apartments with advance notice in writing.
I agree that I must submit an Intent to Vacate form per the Cancellation of Rental Agreement Section to University Student Apartments at least thirty (30) days before I vacate the apartment. If I vacate the apartment with less than thirty (30) days notice, I agree to pay rent for thirty (30) days following such notice. I understand that my right of entry to the apartment ends when I turn in the keys; however, I will still be liable for the rent for the full thirty (30) day period.
I hereby acknowledge that the University Student Apartments’ Resident Handbook can be found at http://www.apartments.utah.edu/residenthandbook.html. I also acknowledge that the policies contained in the Resident Handbook and the rules and regulations of The University of Utah are incorporated into and are part of this Rental Agreement. I understand University Student Apartments and The University of Utah has the right to make changes to this Rental Agreement, the Resident Handbook, or other policies and regulations by giving thirty (30) days written notice. Upon receipt of such notice, I will be held responsible for compliance with said changes.
I understand that University Student Apartments uses email for official communication and that it is my responsibility to update my email address with the Main Office.
I understand that when I sign this contract it becomes a legally binding contract.
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Eligible Resident’s Signature University ID Number Date
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Co-Resident’s Signature (if applicable) University ID Number Date
___________________________________________________________ Salt Lake City, UT 841______
University Student Apartments Representative Move-in Date
Bicycles and Property Registration
Cancellation of Rental Agreement
Construction, Renovations & Repairs
Driving on Sidewalks
Drugs and Narcotics
Failure to Vacate
Fees and Violations
Firearms, Explosives and Weapons
Garbage Pickup and Recycling
Grills/Hibachis and Propane Tanks
Health and Safety
Inability to Give Possession
Internet and Campus Network
Maximum Occupants Per Apartment
Pets and Animals
Privacy of Personal Information
Repairs or Alterations
Right of Entry
Skateboards, Rollerskates, Rollerblades, Scooters and Bicycles
Solicitation and Sales
Swimming and Wading Pools
Waiver and Severability
WELCOME TO UNIVERSITY STUDENT APARTMENTS. This Resident Handbook explains the terms and conditions of the Rental Agreement, the use of dwelling policy, the policies and procedures you need to know as a resident, and the services and programs available to you.
We make this and other publications available to help assure residents a comfortable and supportive living environment, and to help residents better understand this unique community. Student Apartments is dedicated to serving the needs of students. We ask that residents, family members, visitors and guests be considerate of the rights and privileges of their neighbors.
This Resident Handbook outlines the terms and conditions of our responsibilities to each other, and is legally binding. Changes in this information are considered valid additions to the Rental Agreement.
West Village is located at 1945 Sunnyside Avenue. The South Courts, courts 100 through 600 (except Building 100-D), are located in the West Village. Built in 1960, the South Courts are two-level buildings with 184 one-bedroom, and 115 two-bedroom units. The North Courts, courts 700 through 1000 (and Building 100-D), are located in the West Village. Built in 1972, the North Courts are air-conditioned, three-level buildings with 70 one-bedroom, 168 two-bedroom, and 84 three-bedroom units. Each court is a small community consisting of three or four apartment buildings clustered around a common grassy area with a playground. There are laundry facilities in each building. The Main Office, Maintenance Office, and the West Community Center are located in the West Village.
East Village is located at 740 South Arapeen Drive in Research Park. The East Courts, courts 1100 through 1500, are located in the East Village. Built in 1972, the East Village consists of 70 one-bedroom, 168 two-bedroom and 84 three-bedroom, air-conditioned apartment units. Each court is a small community consisting of two to four apartment buildings clustered around a common grassy area with a playground. There are laundry facilities in each building. The East Community Center is located in the East Village and houses the Early Childhood Education Center (ECEC).
Medical Plaza is located at the southern end of the Health Sciences Center in the historic Fort Douglas area. Completed in 1971, Medical Plaza consists of two 14-story apartment towers and five townhouses. All apartments are air-conditioned. Each tower has 23 one-bedroom, 46 two-bedroom, and four three-bedroom apartments. The townhouses are all three-bedroom, three-level apartments. A large playground is centrally located between the towers and townhouses. There are coin-operated laundry facilities in each tower and washer/dryer hook-ups in each townhouse. Single student apartments are available in Medical Plaza.
Fort Douglas is located in the historic Fort Douglas area directly east of the main campus at the southern end of the Health Sciences Center. These units consist of single homes and duplexes. Faculty and Staff receive priority on the waiting list for Fort Douglas housing.
Abandonment is defined as a resident vacating an apartment without giving the required notice. The Rental Agreement requires that resident(s) give a 30-day written notice of their intent to vacate. Student Apartments may assume that a resident has abandoned an apartment under the following circumstances:
- Proper notice is not given and the resident fails to pay rent within fifteen (15) days of the due date, even if furnishings and belongings are in the apartment, or
- Proper notice is not given and rent is not paid on the due date and the apartment is empty.
If Student Apartments determines that a resident has abandoned an apartment, Student Apartments may take possession of the apartment and reassign it. Personal belongings left in an abandoned apartment or assigned storage space will be removed and disposed of according to University Policy and Procedures, and applicable State law. The resident of record at the time of abandonment will be liable for all costs resulting from this process, including moving and storing the abandoned personal property. The security deposit is forfeited in cases of abandonment.
The University of Utah is committed to providing accommodations to all qualified students, faculty or staff with a disability. Residents or applicants for housing should make requests for accommodations in their living environment in writing at the Main Office of University Student Apartments (1945 Sunnyside Avenue, Salt Lake City, UT 84108) or by email at email@example.com. All information is voluntary and confidential.
All residents are responsible for complying with Utah State laws including the Alcoholic Beverages Law that states specifically:
- No person under 21 years of age may use or be in possession of alcoholic beverages.
- Persons 21 or over may not make alcoholic beverages available to minors.
- Misrepresentation of age for the purpose of purchasing alcoholic beverages is a violation of State law.
In addition to Utah State laws, University of Utah policy prohibits the possession, consumption, distribution, or sale of alcoholic beverages, as defined by State law, in, on or about any University property with the following exception:
Personal possession and consumption of alcoholic beverages is permitted by persons of legal age within their private apartments. Possession and consumption of alcoholic beverages is not allowed in, on or about any common areas of Student Apartments except for transporting unopened containers from business place of purchase to private apartments.
Student Apartments is a community of student families, rich in cultural diversity.
Good neighbors respect the rights and privileges of others and recognize that apartment living requires each resident to be aware of how behavior in one apartment affects residents in other apartments. Residents agree to refrain at all times from creating loud noises and other disturbances that may adversely affect neighbors of reasonable sensitivity. Good neighbors also understand that reasonable noises coming from other apartments is a part of community living.
To insure a quality experience for all residents, Student Apartments observes special “Quiet Hours” from 10:00 p.m. to 7:00 a.m. During Quiet Hours, all residents agree to keep their families, visitors and guests from any unreasonable behavior that would interrupt their neighbors’ sleep or study.
Unreasonable noises and disturbances at all times include, but are not limited to:
- Loud volume radios, televisions, stereos, pianos, musical instruments or other amplified, mechanical or electronic equipment (including voice, computer games or electronically enhanced equipment);
- Excessive and loud behavior such as shouting, jumping or pounding in the apartment, loud noise in and around common areas, parking lots, laundry rooms, community centers, balconies, stairwells, or lobbies;
- Belligerent conduct that includes verbal or physical threats, brandishing of weapons or objects that can be construed as weapons, derogatory racial or ethnic comments.
Residents agree to abide by University of Utah Policies and procedures, Student Code, and all applicable state and local laws and ordinances. Good neighbors agree to approach their neighbors if noise concerns arise and commit to working together to find a solution. Should residents, their family members, visitors or guests, be involved in any violation or allegation of a violation of The Apartment Living Policy that cannot be resolved between neighbors, the resident agrees to participate in mediation or arbitration and will allow the Director or his/her designee to act as arbitrator. Further, residents agree to abide by any decisions made as a result of these events, including moving to another apartment within Student Apartments, or cancellation of the Rental Agreement.
If a resident wishes to receive special consideration because of individual circumstances they may submit an appeal. Appeals must be made in writing and submitted to the Main Office.
Appeals regarding an existing decision or charge must be submitted within seven (7) calendar days of receipt of notice of the original decision or charge. Appeal letters should contain a brief account of the problem, include any documentation, and outline the basis for the appeal.
Appeals will be handled by designated staff. Unresolved appeals may be further considered by the Special Hearings Committee, the Financial Appeals Committee and if necessary, the Director of University Student Apartments. The Special Hearings Committee is made up of Resident Council members and the Manager of Resident Life. The Financial Appeals Committee is made up of Resident Council members and the Associate Director of Administration and Finance. The resident agrees to abide by all decisions made as a result of this process.
Asbestos ceilings have been thoroughly cleaned and encapsulated (sealed), or have undergone an abatement process. However, these methods of containment are only effective if the ceilings are left undisturbed. Therefore, bunk beds are not allowed unless dismantled and used as single or twin beds. Control the activities of your children, visitors, and guests. Avoid contact of the ceilings with toys, balls, or other objects. Do not scrape, sweep, or poke the ceilings. If your ceiling becomes damaged or disturbed, immediately leave the room in question and notify the Maintenance Office (801-581-8668). When this occurs, take precautions to avoid breathing in any dust that may fall from the ceiling. The Maintenance Office will arrange for the necessary repairs to the ceiling. Residents must comply with these guidelines because scientific evidence suggests that exposure to asbestos is a health risk.
All bicycles, strollers, and other personal property that is stored outside an apartment must be registered with University Student Apartments. Registration forms are available from the Resident Assistant. All property that is not properly registered and/or improperly stored is subject to removal and may be disposed of according to University Regulations, and applicable State law.
Student Apartments is not responsible for lost or stolen bikes, toys, or other personal property. Label your possessions especially outdoor toys, bikes, and clothing.
Residents are responsible for paying for the replacement and/or repair of any broken windows, doors, screens, frames, etc., in their apartment.
Bunk beds are not allowed in North or East Court apartments unless dismantled and used as single or twin beds. See Asbestos section.
East and West Villages/Medical Plaza
Student Apartments has a contract with Comcast to provide cable television to all apartments in the East and West Villages and Medical Plaza. Cable television is included in the rent and discounts are not available to residents who choose not to use the cable television service.
Residents of the East and West Villages and Medical Plaza need a digital converter box from Comcast to receive the digital cable television channel lineup contracted through Comcast. Residents may call Comcast at 1.800.266.2278 to schedule an appointment for a technician to install their equipment or they may go to the local office at 1769 Murray Holladay Rd.(about 4700 South) Salt Lake City 84117 to pick up their equipment. Photo identification and a copy of the resident's rental agreement is required to pick up a converter box.
Residents can choose one of the following options for no charge:
Option 1 - Two (2) DTA converter boxes which receive all the digital channels from the contracted channel lineup, but will not access On Demand, TV guide menu or music channels.
Option 2 - One (1) DCT converter box which allows residents to receive all digital channels from the contracted channel lineup, including On Demand, TV guide menu and music channels.
Additional digital converter boxes, services or service calls requested by the resident from Comcast are the responsibility of the resident and will be billed directly to the resident by Comcast. Residents who do not pick up a digital converter box may only be able to receive a limited number of channels.
Residents must sign an agreement with Comcast to receive the digital converter box. Residents must call Comcast at 1.800.266.2278 if they transfer apartments to notify Comcast of their new address. Residents must return the equipment to Comcast when they move out of Student Apartments. Equipment can be returned to the Comcast office at 1769 Murray Holladay Rd.(about 4700 South) Salt Lake City 84117 or you can request an Equipment Return Kit by calling 1.800.266.2278.
Fort Douglas Houses and Townhouses
Fort Douglas cable television is provided by University Television Services (UTV). Residents of Fort Douglas do not need any equipment to receive cable television. Additional services and channels are not available. UTV channel lineup http://www.media.utah.edu/utv/channels.html
By Student Apartments: Student Apartments may cancel the Rental Agreement by giving the resident notice in writing for circumstances including, but not limited to the following:
- A resident fails to maintain Student Apartments eligibility requirements.
- A resident fails to pay rent and/or other charges when due.
- A resident, family member, visitor or guest repeatedly disturbs other residents and/or commits repeated or multiple violations of University of Utah or Student Apartments policies.
- A resident, family member, visitor or guest engages in criminal activity.
If an apartment becomes untenable due to damage or any other cause and Student Apartments is unable to, or chooses not to provide other housing, Student Apartments will deem the Rental Agreement canceled. Student Apartments will deem the Rental Agreement canceled if the resident refuses to accept other housing when offered; neither party will have any further obligations and the resident will immediately vacate the apartment. The resident is responsible for all rent up to, and including, the day the resident vacates and returns the keys.
By the Resident: Residents must submit an Intent to Vacate form to Student Apartments at least 30 (thirty) days before they vacate the apartment. If less than thirty (30) days notice is given, the resident agrees to pay rent and other charges for the thirty (30) days following such notice. Notice of Intent to Vacate is effective when received by the Main Office before the close of business (4:30 p.m.). All notices submitted after the close of business will be considered received the next business day. If a resident fails to give notice, the resident agrees to pay thirty (30) days of rent and all other charges from the day the apartment is found vacant or abandoned. Notice of Intent to Vacate submitted by a spouse/domestic partner signed on the Rental Agreement or primary tenant shall be binding on all persons residing in the apartment and shall obligate all persons in the apartment to vacate within thirty (30) days of the notice.
Student Apartments operates the Early Childhood Education Center (ECEC), a high quality child care program licensed by the State of Utah. This education-based child care center is located in the East Community Center. Programs are available for children ages two through eight. ECEC gives priority registration to children of Student Apartments residents, University of Utah students, faculty and staff. Enrollment is available to the community at large on a space-available basis. For more information about available programs and tuition rates, call ECEC (801-581-8058) or visit their website at http://apartments.utah.edu/childcare.
The Head Start Preschool Program is located in the West Community Center. Eligible children may utilize this program free of charge. There are two (2) half day sessions each day, Monday through Thursday. The Head Start program runs from September to June. Priority registration is given to children of Student Apartments, University of Utah students, faculty and staff. Enrollment is available to the community at large on a space-available basis. For more information regarding programs, eligibility and registration, call the Head Start office (801-587-0334) or visit their website at www.headstart-slcap.org.
For other child care options in the University area, see www.childcare.utah.edu
Residents agree to supervise their children, visitors and guests at all times and are liable for any loss, damage or fines caused by them.
- Direct parental supervision is necessary to prevent playground problems and injuries.
- Never leave children unattended in apartments or outside in the common areas.
- Ensure that your children, visitors and guests observe Quiet Hours.
- Please help your children, visitors and guests to understand that many of their neighbors need to study or rest during daytime hours.
- Playing in stairwells, hallways, balconies, parking lots, roadways, and around dumpsters is strictly prohibited.
- Teach your children, visitors and guests to appreciate our park-like community. Keep them from damaging plants, trees, and flowerbeds.
The East and West Community Centers (WCC & ECC) are available to residents for meetings and social gatherings. Residents must make reservations in person at the Main Office by Friday at 3:00 p.m. for the following Monday through Sunday. The Community Centers policies and procedures are outlined in the Reservation Agreement. Community Center occupancy is limited to fifty (50) people.
USA reserves the right to close a building, any portion of a building, apartment, or parking area for repairs, renovation, remodeling, or other purposes. Residents may be required to permanently relocate to another apartment or move out. Repairs, renovation, and remodeling projects can cause increased noise, dust, unpleasant smells, or utility interruptions. USA will take all reasonable measures to minimize the impact. No rent reduction or compensation may be claimed by residents.
Residents are liable for all damages to University Student Apartments property, facilities or equipment caused by themselves, their personal property, children or visitors.
Residents, visitors, and guests are prohibited from driving or parking any type of motorized vehicle in the courts, on sidewalks, common areas, lawns, planter beds, or on any other Student Apartments property that has not been specifically designated for driving or parking.
Student Apartments policy towards drugs is one of Zero Tolerance. Residents shall not illegally use, possess, sell, or distribute drugs, narcotics, or any controlled substance or drug paraphernalia. Anyone found in violation of this policy and/or laws relating to illegal drug use/possession will be subject to cancellation of the Rental Agreement, student disciplinary actions, and possible arrest according to State and Federal drug laws.
Residents of Student Apartments must be associated with the University of Utah as students, faculty, or staff.
A family is defined as a legally married couple or domestic partners residing with or without dependent children or single parents residing with dependent children. Only one family may occupy any housing unit.
The eligible resident's dependent children must live with them at least fifty (50) percent of the year.
Housing of persons other than those listed above is not allowed without prior written approval from the Director or his/her designee.
Any person that has a criminal conviction that requires registration in the Utah Sex Offender Registry is not allowed to live at University Student Apartments.
Single student apartments are available in Medical Plaza one and two bedroom units. Roommates are accommodated only in Medical Plaza single student apartments. All roommates must meet the student eligibility requirements.
The resident certifies that he or she is eligible for residency under the regulations established by Student Apartments and will maintain eligibility throughout the term of this agreement. Student Apartments reserves the right to require documentation of eligibility, academic status, and other records, according to University Policies.
Any resident failing to meet eligibility requirements must submit a 30-day Intent to Vacate notice to the Main Office as soon as they become ineligible.
Student residents must meet the eligibility requirements each Fall Semester and each Spring Semester. Only credit hours enrolled for at The University of Utah are considered for eligibility.
Undergraduates must enroll for a minimum of nine (9) credit hours each Fall Semester and each Spring Semester.
Graduate students must be admitted into a University graduate program. Graduate students must enroll for a minimum of six (6) credit hours of coursework or three (3) credit hours of Thesis Research (#6970/7970) or Faculty Consultation (#6980/7980) each Fall Semester and each Spring Semester. Continuing Registration (#7990) does not count towards Student Apartments housing eligibility requirements.
Division of Continuing Education classes count towards eligibility if they are taken for credit and completed in the semester in which they are to count.
Move In Requirements: Applicants must be currently admitted to the University of Utah before they will be assigned housing at University Student Apartments. Residents that move in from April 1 – November 15 must enroll for the required number of credit hours Fall Semester of that year. Residents that move in from November 16 – March 31 must enroll for the required number of credit hours that Spring Semester.
Eligible Resident: Student Apartments will consider the first person listed on the rental application for family student housing as the eligible resident and the only one verified as fulfilling eligibility requirements. The eligible resident can be changed by submitting the Change the Eligible Student form to the Main Office. Changing the eligible resident must be done prior to the beginning of the semester the change is to take effect. All roommates are required to meet the student eligibility requirements.
Summer Semester: Residents wishing to substitute Summer Semester eligibility for Fall or Spring Semester must notify Student Apartments by submitting the Substitute Summer Semester form to the Main Office. This form must be submitted to the Main Office prior to the beginning of the semester that will be replaced by Summer Semester. The Summer Semester to be substituted must be in the same calendar year (January-December) of the Fall or Spring semester to be replaced. Requests to substitute Summer Semester for Fall or Spring Semester will be subject to an approval process.
Spouses/Partners: Spouses/partners may combine their credit hours during the same semester to meet eligibility requirements together by submitting the Combining Credit Hours form to the Main Office prior to the beginning of the semester. Spouse/partners combining credit hours will need to enroll in the following minimum number of credit hours depending on their University status:
Both spouses/partners undergraduate students - Each spouse/partner will need to enroll for a minimum of six (6) credit hours per semester.
Both spouses/partners graduate students - Each spouse/partner must be admitted into a University graduate program. Each spouse/partner must enroll for a minimum of three (3) credit hours of coursework or two (2) credit hours of Thesis Research (#6970/7970) or two (2) credit hours of Faculty Consultation (#6980/7980) per semester. If one spouse/partner is enrolled for two (2) credit hours of Thesis Research or Faculty Consultation and the other spouse/partner is still working on graduate coursework, they would need to enroll for a minimum of three (3) credit hours. Continuing Registration (#7990) does not count towards Student Apartments housing eligibility requirements.
One spouse/partner undergraduate student & one spouse/partner graduate student - The undergraduate spouse/partner will need to enroll for six (6) credit hours. The graduate spouse/partner must enroll for three (3) credit hours of coursework or two (2) credit hours of Thesis Research (#6970/7970) or two (2) credit hours of Faculty Consultation (#6980/7980) per semester. Continuing Registration (#7990) does not count towards Student Apartments housing eligibility requirements.
Graduation: Graduating residents must submit either a 30-day Intent to Vacate notice or a Graduation Extension Application to the Main Office before the final day of class of the last semester they enroll in any credit hours. Graduation Extension Applications are subject to an approval process. Graduating residents granted a Graduation Extension will be allowed to reside in Student Apartments for up to one (1) additional semester.
Staff: Student residents wishing to change to faculty/staff status must have lived at Student Apartments and enrolled in the required number of credit hours the previous Fall and Spring Semesters and be benefits eligible full-time faculty/staff with a .75 FTE or higher before they are eligible to change their status. Requests to change eligibility status from student to faculty/staff must be submitted to the Main Office and will be subject to an approval process. If granted, approval is for a maximum of two (2) years.
Any resident failing to meet eligibility requirements must submit a 30-day Intent to Vacate notice to the Main Office as soon as they become ineligible.
Faculty/staff residents must be benefits eligible full-time faculty/staff with a .75 FTE or higher. Faculty/staff who do not receive their income directly from the University may be required to show proof of University affiliation each semester.
Faculty/staff are not eligible to live in one or two bedroom apartments at Medical Plaza.
Residents living in Village or Medical Plaza three (3) bedroom apartments as faculty/staff are eligible to live at Student Apartments for a maximum of two (2) years. There is no maximum time limit for faculty/staff living in Fort Douglas housing.
If an applicant applies to live at Student Apartments under the faculty/staff eligibility requirements, and has lived at Student Apartments as staff/faculty during their last tenancy, the applicant is not eligible to live at Student Apartments as staff/faculty for nine (9) months after their last move out date.
Faculty/staff changing to student status must submit a request to the Main Office and will be subject to the student provisions previously outlined.
Any resident failing to meet the eligibility requirements must submit a 30-day Intent to Vacate notice to the Main Office as soon as they become ineligible.
In the event of an apartment fire or other localized emergency, residents should proceed in an orderly fashion to the following locations:
- East and West Village - center of the court or playground area at least 50 feet from the building
- Medical Plaza - Parking area to the east of the towers
- Fort Douglas - Chase Peterson Heritage Center
In the event of a large scale disaster or emergency residents should proceed to the designated Emergency Assembly Point (EAP):
- East Village EAP - Parking lot to the north of the 1200 Court
- West Village EAP - Parking lot to the northwest of the 900 Court
- Medical Plaza EAP - Stilwell Field in Fort Douglas
- Fort Douglas EAP - Stilwell Field in Fort Douglas
Eviction is defined as a legal process that allows a property owner/landlord to recover their property from a tenant for violations of the Rental Agreement, or for the needs of the landlord. All residents are assured of due process, and evictions from Student Apartments are processed according to applicable State law and University Regulations. Should eviction become necessary, it is important for residents to be aware of the steps including NOTICE, SUMMONS AND COMPLAINT, and JUDGMENT. A brief explanation of these steps follows:
NOTICE: A resident will first be given written notice of a violation. The notice will state the nature of the violation and, when appropriate, provide a remedy. State law provides several notice options:
- A Three-day Comply or Quit Notice may be served when a tenant is more than fifteen (15) days delinquent in rent. This notice requires the resident to pay the amount due OR leave the apartment within three (3) days.
- A Three-day Nuisance Notice may be served for contract violations including, but not limited to, the Rent Payment Policy, the Pet Policy, the Good Neighbor Policy (Quiet Enjoyment), damaging property of Student Apartments, or any combination of the terms and conditions of the Rental Agreement. There are no remedies available once Student Apartments has served this notice. The resident(s) must vacate the apartment within the three (3) days or the eviction process will continue.
- A Fifteen-Day Notice to Quit may be served when Student Apartments wants a resident to move out for no specific reason. Student Apartments will serve this notice in accordance with State law and University Policy when other remedies to solve a problem have been exhausted and it has been determined that the best solution is for the tenant to leave. This notice must be served fifteen (15) days before the beginning of the next rental period and it requires the resident(s) to move out before the beginning of the next rental period.
A notice is still considered valid, even if the resident refuses to accept it. A notice may be served at the resident’s apartment, workplace, classroom, or lab. Notices may be served by certified mail, in person, or posted on the apartment door. If a resident fails to respond to a notice and Student Apartments determines that proceeding with an eviction is necessary, the resident may be subject to treble (triple) damages or $100.00 per day, whichever is greater, during the eviction process.
SUMMONS AND COMPLAINT: Student Apartments will file a Civil Complaint in Court and have the resident served with a Summons and the Complaint if a resident fails to respond to official notice as outlined above. The Summons requires the resident to reply in writing to the Court within the time stated in the summons. The complaint states the reason for the action. If the resident files no written answer, the resident loses the right to a trial, and a Judge will normally issue a Default Judgment in favor of Student Apartments.
JUDGMENT: The resident will receive a copy of the Judgment, and a Writ of Restitution with an Eviction Order issued by the Court when awarding the judgment. These papers authorize a law enforcement officer to remove the resident(s) and their personal property from the apartment. They also give Student Apartments the legal right to change the locks and empty the apartment of its contents in preparation to reassign the unit. In addition, the resident may be ordered to pay all costs relating to this process, including past due rents and treble damages, and attorneys fees. The security deposit is forfeited on all evictions.
Student Apartments reserves the right to refuse an application from a resident who has been previously evicted.
If a resident fails to vacate by the moving date specified on the Intent to Vacate or transfer offer letter, he or she is liable for daily rental charges for the period up to and including the date he or she vacates the apartment and turns in the keys. Student Apartments may assess treble (triple) damages or $100.00 per day, whichever is greater, because of a resident’s unlawful detainer. Student Apartments may take other legal action as deemed necessary. The resident is advised that the incoming resident may, under applicable state laws, take legal action against him or her for damages for failure to deliver possession of the apartment on the date promised.
Violations of the Rental Agreement by a resident or a resident’s guest may result in cancellation of the Rental Agreement or eviction.
Student Apartments reserves the right to assess fees for any violations of the Rental Agreement. Student Apartments may charge fees on verified violations of any term or condition, rule or regulation, or other provision, as warranted by actions of the resident or the resident’s guest, or as otherwise noted in this Resident Handbook. Residents agree to pay fees and other costs resulting from verified violations of the Rental Agreement.
First violations of any policy may result in a $30.00 fee or cancellation of the Rental Agreement. Second violations of any policy may result in a $50.00 fee or cancellation of the Rental Agreement.
All fire safety equipment is for emergency use only. Tampering with, damaging or removal of fire safety equipment, setting off and/or reporting a false alarm is a misdemeanor and a violation of state and University regulations. Disciplinary action may include expulsion from the University, minimum $300.00 fine and/or up to six months in jail.
USA Maintenance and/or University Environmental Health & Safety department will conduct periodic inspections. Residents will be charged for any damages, missing equipment and all associated costs.
Fire Suppression Equipment
It is the resident’s responsibility to know where fire extinguishers are located in a building. If a fire extinguisher is missing, has been tampered with, or has been used, notify the Maintenance Office immediately (801.581.8668).
North and East Courts
Each building is equipped with a fire extinguisher located inside the stairwell.
Each building is equipped with a fire extinguisher located at the bottom and top of the each stairwell.
Medical Tower Townhouses and Fort Douglas Houses
Each unit is equipped with a fire extinguisher. Residents should inspect the gauge on these extinguishers monthly to determine if they are properly charged. Residents should call the Maintenance Office (801.581.8668) if the gauge shows an inadequate charge.
North and South Medical Towers
Each floor is equipped with a fire extinguisher located in the interior corridor.
Each apartment and interior corridor is equipped with fire sprinklers for the purpose of fire suppression. The fire sprinkler will not activate from the presence of smoke alone. The fire sprinkler is triggered into action by excessive heat. The fire sprinkler could activate if tampered with.
Residents should not touch or hang items on fire sprinkler heads.
If a battery operated smoke detector beeps intermittently, the battery needs replacing. Replacement batteries are available at the Maintenance Office at no charge. It is the resident’s responsibility to advise the Maintenance Office (801.581.8668) whenever their smoke detector is inoperable.
Combustible particles accumulating in the air may activate the detector. If this occurs and the resident determines that there is no fire or other danger, the resident must air out the apartment for the detector to return to normal.
A smoke detector may wake a resident, but only an escape plan can save lives.
North and East Courts
Each apartment is equipped with a battery operated smoke detector.
Each apartment is equipped with a battery operated smoke detector.
Medical Tower Townhouses and Fort Douglas Houses
Each unit is equipped with a battery operated smoke detector on every floor.
North and South Medical Tower
Each floor and apartment is equipped with a hard wired smoke detector and integrated alarm system.
Garden plots are available for a minimal fee in the East and West Villages. Resident Council determines fees and assigns garden plots each spring. Do not dig up lawns or landscaped areas for gardens. Residents must abide by the Utah State Division of Health Code of Waste Disposal Regulations, Sec. 10.1-2 and Sec. 26-24-20 Utah Code Annotated, 1953, as amended. Use of human waste as a fertilizer is strictly prohibited.
Garbage dumpsters (brown) are located in the parking lots of the West and East Villages, Connor Road houses, and in the basement of Medical Plaza. Stilwell Field houses have individual garbage cans. Residents must not leave trash, used furniture, or other refuse outside the garbage dumpsters. There is a large dumpster located north of the Maintenance Building in the West Village for disposal of large items, such as furniture.
Recycling dumpsters (blue) are located in the parking lots in the West and East Villages and outside the basement doors of the North and South Medical Towers. Visit acedisposal.com for a complete list of acceptable recyclable items.
Glass is not accepted at USA recycling dumpsters. Glass recycling sites are located throughout Salt Lake City.
The use and storage of firewood and propane tanks, regardless of size and use, is prohibited in and around all Student Apartments property and facilities, including buildings, laundry rooms, grounds, common areas, parking lots, and vehicles.
When in use, outdoor grills must never be left unattended and must also be placed at least twelve (12) feet away from buildings. Grills must never be used inside your apartment, in the stairwells, on the stairs, balconies, or any other place where they could cause a fire hazard or injury to others.
Store grills in your apartment, along the side of the building, or in the area designated for storage by your Resident Assistant. Grills should be stored without coals in them. Lighter fluid should be stored in your apartment and out of the reach of children. Charcoal should be stored in sealed plastic bags and out of the reach of children. Do not dispose of hot coals in the trash or dumpsters.
A limited number of small grills are available free of charge through the Maintenance Office. Residents are responsible for transporting grills to and from the Maintenance Office.
Community grills for resident use are available in each court on a first come, first served basis. Residents using the community grills must attend them at all times and ensure the grills are properly cleaned after each use.
Residents must comply with University, state and local regulations, ordinances, and codes for health, safety, cleanliness, and sanitation. Residents must comply with requests from Student Apartments to correct health and safety violations. Student Apartments reserves the right to enter the premises without notice to correct any violations. The resident will be charged for any corrective action.
Residents are responsible for the daily care of their apartment, stairwell landing, appliances, and other equipment. Residents must maintain acceptable standards of cleanliness and sanitation. Apartments must be kept free of trash. Residents must place all garbage in dumpsters, and not on the ground next to the dumpsters, outside apartment doors, on balconies, walkways, in playgrounds or laundry room trash cans, or anywhere in parking lots. Improper disposal of trash or garbage is considered an obstruction and improper storage as described in the Storage section of the Resident Handbook.
Student Apartments does not guarantee the date of possession of assigned apartments, and is not liable for damages if possession is unavailable.
Internet service is provided by the University Information Technology Office (UIT). Each unit has one data location for connection to the campus network. Each apartment (excluding Fort Douglas units) is provided with a modem and two part power supply upon move-in. Modem and power supply must be returned to the Main Office by midnight on the move out date or the resident will be charged $80.00. An After Hours Drop Box is available in the Main Office foyer.
To access the Internet, residents must logon using their University Network I.D. (uNID) and Campus Information System (CIS) password. Residents must reauthenticate at least every thirty (30) days.
For each spouse/partner and/or dependent that does not have an active uNID and wants access to the University Network/Internet, a University of Utah Affiliate form must be filled out. The completed form must be returned to the Main Office at University Student Apartments. Each spouse/partner and/or dependent who submits an Affiliate form will be issued a uNID. Within 3-5 business days, the Department of Human Resources will email the spouse/partner/dependent uNID to the Primary Tenant. Affiliate forms are available at the Main Office or online at http://www.it.utah.edu/services/connected/USA/u-affiliate-poi-form.pdf
Student Apartments network connections are governed by University policy. The network is to be used for legal, non-commercial purposes, including personal home use. Uses that violate University policy, or federal and state laws and regulations are not allowed. To review University policies, go to: http://www.it.utah.edu/services/connected/USA/index.html
Each unit receives IP addresses from the University’s DHCP server. Static IP addresses are not allowed.
Residents are responsible for maintaining their computer systems. If a resident’s computer system requires technical assistance due to problematic operating system, system software or virus related issues, it is the resident’s responsibility to correct these problems. Computer repair services are available through the Campus Store (www.ubs.utah.edu) or through local vendors.
UIT and Student Apartments are not responsible for any loss or damage per the Liability section of the Resident Handbook.
For help with any campus provided Internet service problems, contact the Campus Help Desk at 801-581-4000.
Accounts not paid in full on or before the first day of the month are delinquent. A $20.00 late fee is charged to delinquent accounts not paid in full by 4:30 p.m. on the 7th day of each month and holds are placed on academic records and registration.
Residents must submit all financial appeals, in writing, to the Accounting Department. Six (6) late fees within a twelve (12) month period may result in the cancellation of the Rental Agreement. Late fees affect a resident’s credit rating and eligibility to transfer apartments.
If rent is not paid in full by the close of business, 4:30 p.m. on the 15th of the month, a Three-Day Non-Payment of Rent notice (Comply or Quit) will be sent. The resident will have three (3) days to pay the amount owed or to move out. Once served, residents must pay their account in full, in cash only. Utah law provides landlords the option to start the eviction process with a Three-Day Comply or Quit notice. If rent is not paid in full, a suit will be filed to cancel the Rental Agreement which results in formal eviction. Residents evicted may be liable for additional charges if they fail to pay or to vacate as provided by law. Residents may petition the Financial Appeals Committee any time before being served an official notice to “Comply or Quit”, however once such notice is served, residents may not appeal.
Washers and/or dryers, in residents’ apartments or in the laundry rooms, must not be used between the hours of 10:00 PM and 7:00 AM.
West and East Village
Each building in the West and East Villages has washers and dryers provided by Mac-Gray (1.800.622.4729) in a centrally located laundry room. The machines use smart cards to operate which can be purchased in the Main Office. Smart cards are not the responsibility of USA and will not be replaced if lost, stolen or damaged.
Residents can use a credit card to add value to their smart card at the Add Value Station located in the Main Office foyer.
East and West Village apartments have a hookup for one washing machine. It is strongly recommended that all washing machines have a washer pan under them.
Outside clothes lines are provided in each court.
Student Apartments prohibits all dryers (of any type) in South Court Apartments.
A clothes dryer is permitted in North and East Court apartments, subject to the following restrictions:
- Only one 110 volt dryer is allowed per apartment; 220 volt dryers are prohibited.
- Dryers not UL listed are subject to approval.
- Residents must obtain prior approval through the Maintenance Office.
- Dryers must be installed in the bedroom nearest the bathroom and be properly vented to the outside.
- A dryer fee is billed to the residents’ rental account.
Medical Plaza and Ft. Douglas
Medical Plaza Towers have coin-operated washers and dryers located on the 14th floor. The washers and dryers are owned and operated by Mac-Gray Laundry Systems. To report a problem call 1-800-MAC-GRAY (1-800-622-4729).
Medical Plaza Tower apartments do not have washing machine or dryer hookups. Medical Plaza townhouses and Fort Douglas houses have washing machine and 220 volt dryer hookups.
Student Apartments prohibits all dryers (of any type) in Medical Plaza Towers.
In 1992, Congress passed the Residential Lead-Based Paint Reduction Act which allowed Housing and Urban Development (HUD) and the Environmental Protection Agency (EPA) to develop guidelines to inform families of potential lead hazards in “target housing”. University Student Apartments was built before 1978 and thus is “target housing”. There are currently no known lead-based paint and/or lead-based paint hazards in the East and West Villages or Medical Plaza. Ft. Douglas units contain lead paint in the homes and surrounding soil. The U.S. Department of Housing and Urban Development requires notification of the presence of lead. A copy of the pamphlet "Protect Your Family from Lead in Your Home" is available in the Main Office.
Student Apartments does not assume any liability for the loss, damage or theft of any personal property, including damage or injury resulting from explosion, fire, mechanical failure of water, steam, or gas lines, defective wiring, or the negligence of any other occupants of the building, including visitors, guests, or nonresident family members. Residents agree to hold Student Apartments harmless for any personal and/or property damages. If there is damage or destruction of a dwelling unit by fire or any other cause, Student Apartments may cancel the Rental Agreement and refund any unearned rent already paid.
Student Apartments may be liable for damages occurring to property of residents as a direct result of Student Apartments’ negligent acts only.
During Maintenance Office hours, individuals that can provide proper identification and are listed on the Lock Out Key Card for that apartment may pick up a loaner key from the Maintenance Office during regular business hours. The key must be returned within twenty four (24) hours, or a fee will be charged to the residents’ rental account.
Individuals that are unable to get to the Maintenance Office but are listed on the Lock Out Key Card and can provide proper identification may call the Maintenance Office (801-581-8668) during regular business hours. A Maintenance representative will come to the apartment to provide access. The residents’ rental account will be charged a fee for this service.
After Maintenance Office hours, individuals that can provide proper identification may gain access to the apartment by calling Campus Security (801-585-COPS (2677)). The residents’ rental account will be charged a fee for this service.
The Main Office is located in the West Village at 1945 Sunnyside Avenue. Services available through the Main Office (801-581-8667) include new apartment and transfer assignments, waiting list information, parking permits, accounting, billing and collection, eligibility, resident information and resident programs. The Office of the Director is located in the Main Office. Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. The Main Office is closed on University holidays and University Closure Days. The foyer is open 24-hours a day, seven (7) days a week. For the convenience of residents, a University Credit Union ATM machine, a Mac-Gray Smart Card Add Value Station, and a modem return and rent payment After Hours Drop Box are located in the foyer. For information on Student Apartments visit our website at www.apartments.utah.edu.
The Maintenance Office (801-581-8668) is located in the West Village across the street from the 800 Court. The Maintenance Office handles the maintenance of the apartments and grounds. Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. The Maintenance Office is closed on University holidays and University Closure Days. The Maintenance Office has handcarts and vacuum cleaners available for resident use. Additional keys, re-keying services, and deadbolts are available for a fee at the Maintenance Office. The Maintenance Stockroom offers miscellaneous items for sale.
For non-emergency maintenance issues residents may report the problem online at www.apartments.utah.edu by selecting the Maintenance Request menu option, or by calling the Maintenance Office (801-581-8668). If you call after business hours please leave a message detailing the problem. The Maintenance Office will prepare a repair work order. If a resident is not at home when Maintenance personnel arrive to make the repair, work will be done in the resident’s absence.
For maintenance emergencies during business hours call the Maintenance Office (801-581-8668). Emergencies may include power outages, gas odors, broken pipes, lack of heat, roof leaks and other conditions that may endanger life or health or cause property damage.
For emergencies after hours, please call the On-Call Maintenance Representative on their pager (801-339-0304), enter your telephone number after you hear the three tones, and they will call you back immediately. If you have not heard from the Maintenance Representative within ten (10) minutes, please call their cellular telephone (801-560-1434). If you are unable to contact the Maintenance Representative, immediately call your Resident Assistant. If your Resident Assistant is not available, contact Campus Security (801-585-COPS (2677)).
Apartments are assigned according to the size of the resident’s family as follows:
1 bedroom – Village
2 bedrooms – Village
3 bedrooms – Village
1 bedroom - Medical Plaza
2 bedrooms - Medical Plaza
3 bedroom/Townhouses -
* Infants up to 12 months old do not count towards the maximum occupancy of an apartment.
Commuter Services provides enforcement of parking regulations and issues parking tickets. Enforcement of parking regulations is twenty-four (24) hours per day, seven (7) days per week. All inquiries regarding parking tickets should be made to Commuter Services (801-581-6415).
Student Apartments is not responsible for the protection of or damage to any vehicle or its contents when operated or parked on Student Apartments property.
East and West Villages
University Student Apartments East and West Village parking lots are restricted to apartment residents, employees, visitors, and guests. Residents must purchase Student Apartments parking permits at the Main Office. Parking permit fees are non-refundable. A vehicle registration is necessary to obtain a permit. Each apartment is allowed one (1) “B” parking permit (1500 Court residents will be issued an “XB” parking permit). Each apartment is allowed one (1) “C” permit per apartment based on available space. The number of "B", "C" or "XB" permits issued to an apartment cannot exceed the number of people signed on the Rental Agreement.
A “B” permit may be used in any “B” or “C” lot; an “XB” permit may be used in any “XB”, “B”, or “C” lot, and a “C” permit may only be used in a “C” lot. Parking is permitted only in designated areas in accordance with posted signs. Student Apartments does not guarantee the availability of parking spaces at any particular time or location.
All Student Apartments parking permits are non-transferable and may only be used on the vehicle that it was assigned. USA reserves the right to revoke parking privileges.
Permit should be placed on the inside lower left (drivers side) corner of the rear window. If you have dark tint on the windows, convertible, or soft top you may display your permit on the inside front window, lower left (drivers side) corner. All old/expired permits must be removed.
All vehicles parked on Student Apartments property must have a current vehicle registration.
Parking spaces have been designated for drivers with disabilities. Residents must have a state issued disabled plate, placard or University of Utah “D” permit and a Student Apartments “B”, “XB”, “C” or temporary permit.
Motorcycles, scooters and mopeds must have the appropriate Student Apartments motorcycle permit, current vehicle registration, and park in designated motorcycle areas. Motorcycle permits must be attached to the back fender in a visible site.
Special parking stalls are available for car service and repair. Contact the Maintenance Office (801-581-8668) to make arrangements for use of the stall.
Vehicles which are inoperable or considered a health/safety hazard will be considered abandoned and will be removed from Student Apartments property at the owner’s expense. Vehicles which remain in one place for a period of twenty-one (21) days may be required to be moved to another space in order to verify that it is operable. Residents are responsible for keeping the parking areas clean. Waste materials such as oil, antifreeze, or brake fluids must be disposed of properly.
Lost or stolen permits will be replaced for a non-refundable charge. Vehicles displaying lost or stolen permits will be cited, immobilized and turned over to the Department of Public Safety (Campus Police).
Guests and visitors staying under four (4) hours must park in areas marked Visitor Parking. For guests or visitors staying longer than four (4) hours residents may purchase a temporary permit for their use at the Main Office. This permit will be valid for a maximum of two (2) weeks from the date of purchase for parking available in “C” lots.
Temporary parking may be available for recreational vehicles or trailers subject to approval.
Medical Plaza/Fort Douglas
Parking is administered by Commuter Services (801-581-6415) located at 101 Annex Building. All residents of Medical Plaza, Townhouses and Fort Douglas must go to Commuter Services to purchase a parking permit. All residents are required to purchase a standard University parking permit (E, U, or A as appropriate). Residents must obtain the appropriate zone permit by presenting a copy of their Rental Agreement to the Housing and Residential Education Office located at Benchmark Plaza, Building 822. A maximum of two zone permits are permitted per apartment. The zone permit is attached to the University parking permit.
A visitor permit is available for each Fort Douglas, Townhouse and Medical Plaza apartment at the Main Office. Visitor permits are to be used by visitors/guests only and may not be used by residents for their vehicles. Visitor permits may not be used by visitors/guests when attending classes, working or conducting business at the University of Utah. Visitor permits may not be used continuously by the same vehicle for more than fourteen (14) days unless permission is obtained for an extended visitor/guest. http://www.apartments.utah.edu/residenthandbook.html#guests
A fee will be assessed to the resident if the visitor permit is not returned upon move out.
Student Apartments will distribute to the Townhouse and Fort Douglas residents a Townhouse Resident hangtag for designated parking stalls. These hangtags must be used in conjunction with a University parking permit (E, U, or A as appropriate).
Student Apartments, through State-licensed contractors, has an ongoing program to prevent and eliminate pest and rodent infestations. To achieve the best results it may be necessary to treat an entire stairwell or building, including each apartment, simultaneously. We will notify residents in advance of scheduled treatments, and inform them of the required steps to prepare for this procedure. Residents may be billed for expenses associated with treatment. Treatment is mandatory. Failure to comply with pest control activities will result in a fee per the Fees and Violations section of the Resident Handbook or the actual cost to reschedule the treatment, whichever is greater. Residents should notify the Maintenance Office (801-581-8668) if they notice a pest or rodent problem.
No pets or animals of any kind may be kept, fed or sheltered on Student Apartments property. This includes the feeding of stray animals and wild birds. The only animals allowed on the premises are fish. Exceptions to this policy are Service Animals (i.e., service dogs) as defined by the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, and Emotional Support Animals that have been approved in writing by the University of Utah Center for Disability Services. Student Apartments abides by the State and Federal Fair Housing Acts (FHA's) regarding Emotional Support Animals. Student Apartments will make reasonable accommodations to the "no pets policy" (or any other policy) to the known limitation(s) of a qualified person with a disability if, and when, such accommodation is necessary to afford a person with a disability an equal opportunity to use and enjoy a dwelling unit, including public and common use areas.
Residents with Service Animals must notify Student Apartments in writing (firstname.lastname@example.org) of the existence of the animal so that appropriate precautions can be taken before entering a dwelling, such as responding to maintenance requests or in the event of fire or other emergencies.
Should a resident wish to seek approval for an emotional support animal, they must make a request for disability accommodation at the University’s Center for Disability Services, located at 162 Union Building (801.581.5020). It is the responsibility of the resident to ensure that their request for disability accommodation is approved prior to bringing the animal on Student Apartments property. Failure to so do may result in the resident being given notice to remove the animal or vacate the premises.
University Student Apartments will use your social security number, with your consent, to obtain a report of your credit history. Providing your social security number is voluntary, but necessary to obtain this report and verify your eligibility for student housing. If you do not consent to provide your social security number, University Student Apartments will require a guarantor or additional deposits, at our option, to secure your creditworthiness.
University Student Apartments maintains emergency and missing person notification contacts. Residents should keep contact information updated with the Main Office.
Student Records at the University of Utah are governed by the Family Educational Rights and Privacy Act (FERPA). The act forbids the University from releasing personal identifiable student educational records or files, or personal information contained in those files without the student’s written consent, except in specific situations.
Rent is due in advance, without billing or demand, on or before the first calendar day of each month. Rent charges for partial months are prorated on a daily basis. Payments received on the second day of the month are considered delinquent. Special payment arrangements must be requested and approved, before the first day of the month, by the Accounting Department.
The Main Office foyer is open twenty-four (24) hours a day for your convenience. Residents may pay rent after hours by dropping a check in the After Hours Drop Box. Residents paying by cash or credit card must pay the cashier during business hours. Online rent payments are accepted at http://www.apartments.utah.edu/rates.html.
Student Apartments has the right to increase the monthly rental rates during the term of the Rental Agreement with thirty (30) days written notice. Rental rates include utilities (natural gas, electricity, water/sewer, trash collection, and cable television). Residents are required to pay an additional fee for basic telephone service and high speed Internet access. An unexpected increase in utility rates may require a special off-cycle rent increase.
To promote prompt payments an On-Time Payer drawing is held each month. To qualify, your rental account must be paid in full, on or before, the first day of the month. If the first day of the month falls on a weekend, holiday or University Closure Day rental accounts must be paid in full by 4:30 p.m. on the last business day before the first day of the month. Rent credits are applied to the winner’s rental account.
The University of Utah and Student Apartments does not provide insurance for injury, loss of life, or loss, damage or theft of personal property. It is strongly recommended that residents purchase and maintain “renter's” insurance that provides coverage for personal liability and personal property. Brochures are available at the Main Office. Student Apartments does not endorse or support any specific insurance carriers.
Residents are not permitted to make repairs or alterations to the apartment or its furnishings and/or premises. Repairs or alterations include but are not limited to: Installing locksets, deadbolts, pot hangers, large nail holes, wall anchors, water faucets, toilet modifications, shower heads, or putting foil/paper on walls, appliances, or cabinets.
Locksets and/or deadbolts are to be supplied and installed by Student Apartments. Residents will be charged for damages caused from the installation of a non-University keyed deadbolt.
Painting apartment walls is allowed but discouraged. Painting any other surface is prohibited. If residents have painted their walls they will be charged to restore the walls to their original color and condition upon move out. This cost could be significant.
You will not be charged for up to twelve (12) small nail holes per room. Any drilled holes or large nail holes are considered alterations; they are not permitted and will result in charges.
South Court apartments have vinyl tile floors. Residents may lay carpet over the floor; however the carpet may not be attached to the floor in any manner. Any damage to the vinyl floor tiles is expensive to repair.
Evaporative coolers (swamp coolers) are not allowed as they require a water source and present a humidity and water damage risk to property.
Removal or alteration of landscaping is prohibited.
Residents will be responsible for all costs associated with repairing any damages or alterations.
University Student Apartments is committed to building a strong community among our residents. Each court and tower has a Resident Assistant (RA) who provides new resident orientation, assists with ongoing resident issues and plans monthly activities for their court. The Resident Assistant’s role is to be the residents’ representative to Student Apartments and help residents and staff work together effectively. They are familiar with policies and procedures, and can help residents find resources at the University. Resident Assistants welcome resident ideas for programs and encourage resident involvement in planning and organizing activities for both adults and children.
Each spring, Resident Assistants are hired to serve one year terms which begin on June 1 and may be extended for a second year. RAs receive a rent reduction for their services.
Resident Council is the official resident government representing the University Student Apartments Resident Association. Each year, the residents of University Student Apartments elect a Resident Council to represent the interests and concerns of the residents, propose policy, and provide programming for residents. Residents are encouraged to contribute to the character and direction of their community by participating in the resident government.
The University does not resubmit checks. If a check is returned to Student Apartments, a $20.00 service fee will be added to the resident’s account (including, but not limited to, checks returned for stop-payments, insufficient funds, or refer-to-maker). If a resident has a second returned check, the resident will be required to make payments in cash only for the next twelve (12) months. A third returned check requires a resident to pay by cash only for the remainder of their residency. Residents must make cash payments in person to the cashier at the Main Office.
- University personnel or agents to make improvements, repairs or to provide routine maintenance services.
- University personnel to determine compliance with University Student Apartments and/or University policy.
- University personnel conducting regular inspections of safety equipment.
- University personnel to ensure that health, fire and safety regulations are maintained.
- University personnel, law enforcement or fire personnel when there is reasonable cause to believe a resident’s health or well being is in jeopardy.
- Civil law enforcement officers in the performance of statutory duties and in accordance with legally defined procedures governing search and seizure.
- Fire personnel in the performance of their duties.
Before entering an occupied apartment, personnel will knock on the door twice, wait for a reasonable time for resident to respond, and then knock again. If the door is not answered, personnel will open the door and announce their intent to enter the apartment.
Roommates are allowed to reside in Medical Plaza one and two-bedroom apartments. Student Apartments does not assign roommates or offer referrals. A roommate is considered a resident with all the rights, privileges, obligations, and responsibilities contained in this agreement. Roommates must be of the same gender and must meet student eligibility requirements.
An apartment is assigned to a primary resident based on the Waiting List section of the Resident Handbook. If the primary resident chooses to have a roommate, they must come to the Main Office with the prospective roommate. Before moving into an apartment a roommate must:
- Submit an application
- Pay the $25.00 non-refundable application fee
- Be approved by Student Apartments
- Sign a Rental Agreement
Student Apartments may cancel the rental agreement of a primary resident who allows a roommate to move in before they have completed this process. Student Apartments may cancel the Rental Agreement of a roommate or a primary resident separately or together for violations of the Rental Agreement.
Roommates and primary residents must inform each other of their moving plans. A roommate is required to submit an Intent to Vacate form to the Main Office at least thirty (30) days before moving out. All roommates must move out if the primary resident submits an Intent to Vacate form to the Main Office, unless a roommate is approved to become the primary resident of the apartment.
To become the primary resident, a roommate must submit a written request to the Main Office at least thirty (30) days before the primary resident’s vacating date. Requests are subject to an approval process which includes but is not limited to:
- The roommate must have lived in the apartment for at least six (6) months
- The apartment rental account must have received no more than one (1) late fee during the previous six (6) months
- The roommate must not currently be on housing eligibility probation
- The roommate must not have previously been charged with cleaning or damages in excess of the security deposit
Student Apartments charges residents a security deposit. Residents must pay the security deposit upon acceptance of apartment assignment. In the event the applicant cancels the apartment assignment before moving in, the security deposit and all amounts paid will be forfeited. Security deposits are held until the resident vacates the apartment. The security deposit will be refunded subject to the following deductions: cost to repair or replace damaged property; cost of preparing the unit to standards required to re-rent as outlined in the Vacating Procedures information (found at www.apartments.utah.edu) and herein made a binding part of the Rental Agreement; and/or unpaid rent and other financial obligations. If charges exceed the security deposit, the resident accepts the liability to pay the amount due to Student Apartments within thirty (30) days.
Residents are responsible for inspecting their apartment and completing the Condition Report upon move-in. Residents should turn in the Condition Report to their Resident Assistant at their orientation. The Maintenance Office will retain this report and use it to determine damage, loss or cleaning charges upon move out.
Only residents of Student Apartments and guests are permitted to skateboard, rollerskate, rollerblade, scooter (non-motorized) or ride bicycles in and around Student Apartments’ property. Persons using such equipment should exercise due care and reasonable caution to prevent injury to others, to self, or to property. Pedestrians have the right-of-way at all times. Equipment may only be used on pedestrian sidewalks, but cannot be ridden or used on any sidewalk where there is a posted sign prohibiting such activity.
Equipment cannot be ridden upon or used on any ramp, stairway, wall, bench, or other structure or facility, or over any landscaped area including, but not limited to, grass, shrubbery, or flower beds. Equipment cannot be ridden in any building. Equipment users will not engage in obstacle riding, or other acts or maneuvers, that may endanger the rider or others, or which may damage property.
Smoking is not allowed in any building managed by University Student Apartments. This policy includes the West Village (South and North Courts), East Village, Medical Plaza towers and townhouses, and Fort Douglas houses and townhouses.
Smoking is not allowed in court common areas. Court common areas include balconies, stairwells, hallways, laundry rooms, community centers, garden plots, playground and picnic tables, and all areas within the perimeter of the court.
The Utah Clean Air Act prohibits smoking in public areas and within twenty-five (25) feet of any building entrance, window, or air intake area.
All smoking materials should be disposed of properly.
Student Apartments investigates all smoking complaints. Residents are responsible for ensuring that their visitors and guests abide by this policy.
Residents will be responsible for all cleaning and damages incurred to remove the smoke smell from their apartment or other apartments their smoking impacts.
Maintenance personnel will remove snow and ice from sidewalks and parking lots as soon as possible. Ice melting products and a snow shovel are provided in each Village laundry room. Residents must remove all personal items from sidewalks and parking lots during snow removal work. After heavy snowfall, it may be necessary for residents to move their vehicles from parking lots so that heavy snow accumulations can be removed. Maintenance will contact residents to coordinate these efforts.
Door-to-door sales or solicitation of any kind, regardless of the purpose or nature of the sponsoring organization (except political and Resident Council campaigns) are prohibited. This does not refer to the delivery of products and services such as newspapers, milk, and diapers.
Apartments may not be used for commercial purposes. Residents, members of their family, friends, visitors or guests may not operate a business or other commercial activity from their apartment without prior written approval of the Director or his/her designee. Residents are prohibited from posting signs or other items on buildings or in common areas, except as authorized by Student Apartments.
All balconies, landings, stairs, stairwells, grounds, parking lots, sidewalks, and other common areas must be kept free of obstructions. Each Resident Assistant may designate outside areas for storage in common areas. Residents are responsible for keeping all personal property, including but not limited to, bicycles, outdoor furniture, barbecues, toys, baby furniture, and strollers off the lawns and out of common areas not designated for storage when not in use.
The East and West Villages have outdoor bike racks and limited storage area inside the laundry rooms. Medical Plaza has bike racks available at the front entrance of each tower. All bike rack use is on a space available basis. Residents are responsible for providing their own locks.
Electrical and mechanical access panels, vents and filters located inside the apartment must have a thirty (30) inch clearance and be accessible at all times.
Improperly stored items are subject to removal and may be disposed of according to University Policy and Procedures, and applicable State law.
The Rental Agreement is not assignable. Residents may not sublet or permit others to live in their apartment without prior written permission from Student Apartments. Sublets are allowed for only one (1) academic semester.
Residents are encouraged to practice good energy conservation.
- Turn off lights when not in use.
- Wash clothes only when you have a full load.
- Turn thermostat completely off when the apartment is vacant, such as during the day, or when on vacation. Set winter thermostat temperatures to 60-65 degrees at night, 68 degrees during the day. In the summer, keep thermostats set to 78 degrees cooling.
- Keep apartment doors and stairwell doors closed.
- Put computers in hibernate or sleep mode, or turn them off when not in use.
Swimming/wading pools cannot exceed twelve (12) inches in depth and six (6) feet in diameter. Pools should not be set-up in playground areas or in areas that restrict the path of travel of pedestrians or maintenance vehicles. Pools must be supervised by an adult at all times. Pools must be emptied and properly stored when not in use or when not supervised. Pools should be stored in your apartment, outdoor laundry area or storage locker. The owner of a swimming/wading pool is liable for any damage to Student Apartments property.
The University Information Technology Office (UIT) provides telephone services to University Student Apartments.
Each apartment is equipped with one active telephone location.
Residents must supply their own telephone equipment.
For help with any campus provided telephone service problems, contact the Campus Help Desk at 801-581-4000. For additional information go to: http://www.it.utah.edu/services/connected/USA/index.html
Residents may transfer from one apartment to another subject to an approval process which includes but is not limited to the following conditions:
- The resident must submit a transfer application and pay a non-refundable $100.00 transfer fee ($25.00 is due when submitting the transfer application and $75.00 when accepting the apartment transfer assignment.)
- The transfer request will be subject to the waiting list and occupancy policy.
- The resident must have lived at Student Apartments for at least six (6) months or pay additional fees.
- The resident must have received no more than one (1) late fee during the previous six (6) months.
- The resident must meet the eligibility requirements and not currently be on housing eligibility probation.
- The resident has not transferred previously with cleaning and damages in excess of their original security deposit.
When a resident accepts a transfer assignment, their name will be removed from all waiting lists. Residents must pay any additional security deposit required for the new apartment. Residents are allowed three (3) days to transfer at no additional cost. The resident agrees to pay a penalty of up to $100.00 per day for any additional days used to transfer per the Failure to Vacate section of the Resident Handbook.
Student Apartments is not liable for damages including but not limited to, reduced rent, loss of food, restaurant expenses, damage to electronic equipment, or inconveniences resulting from the failure of any utility, telephone or Internet service.
Residents may have overnight visitors a maximum of fourteen (14) days cumulative during any twelve (12) month period without prior written approval from Student Apartments.
Written approval is required from Student Apartments for visitors staying longer than fourteen (14) days. Applications must be submitted to the Main Office at least fourteen (14) days prior to their arrival. The Extended Stay Application is found at http://www.apartments.utah.edu/residentforms.html. Applications will be considered on a case-by-case basis. The maximum number of occupants cannot exceed the policy outlined in Maximum Occupants per Apartment section of the Resident Handbook.
A fee of $100 per month will be charged to the resident’s rental account for extended stay visitors.
Approval of a visitor does not waive any requirement of the Resident Handbook or convert the status of any visitor into a resident.
All applications are subject to review before acceptance. New and transfer applicants are placed on the same waiting list according to the date they apply.
New applicants and transfers must accept the first apartment offered or be placed at the end of the waiting list. If an apartment assignment is accepted but canceled before move in, all amounts paid are forfeited.
If an incoming resident wishes to remain on a waiting list to transfer to another apartment, they must pay the transfer fee per the Transfer section in the Resident Handbook on or before their move-in date; otherwise, Student Apartments will automatically remove their name from all waiting lists.
All applicants are considered for apartment assignments based on the following:
- Student or Faculty/Staff eligibility status.
- Application date.
- Date of desired occupancy.
- Number of occupants.
- Amount of notice needed.
Student applicants are given first priority on the waiting list for East/West Village or Medical Plaza with faculty/staff applicants being given second priority.
Faculty/staff applicants receive first priority on the waiting list for Fort Douglas housing with student applicants being given second priority.
Apartment assignments to the East or West Village and Medical Plaza are generally made 2-4 weeks prior to the date the apartment is available for occupancy. As a result, applicants are unable to see the actual apartment before accepting an apartment assignment.
Statements made by Student Apartments staff or agents before or after the signing of the Rental Agreement cannot waive the terms or conditions of it. If it is determined that some clause of this Resident Handbook or Rental Agreement is no longer valid, the other portions will be considered in force.
The premises rented to residents are a component of the housing operated by Student Apartments. Residents agree that they must comply with all current and future rules or regulations, requirements, and considerations contained in this Resident Handbook, in The University of Utah Regulations and any current and future publications or literature of Student Apartments or the University of Utah. They are by reference made a binding part of the Rental Agreement and this Resident Handbook.
In the event any provision of the Rental Agreement, Resident Handbook, or any pamphlet incorporated herein, conflicts with the rules and regulations of the University of Utah, as now constituted or shall be in the future duly promulgated, said rules and regulations shall prevail.