FAQs
How do I get to University Student Apartments (USA)?
Where am I on the waiting list?
Can I change my application?
I am a full time staff member of the University of Utah, can I live at Student Apartments?
How long is the lease or rental contract?
How much notice do I have to give when moving out?
Can I transfer to a different apartment?
Can I pay my rent over the phone or on-line?
How do I report a maintenance problem?
Who do I call when the light in the stairwell, court, or parking lot is out?
Who do I contact for eligibility questions?
Can I have visitors stay with me?
How many cars can I park at USA?
Can my visitors park at USA?
Can I have a pet?
How do I set up my cable TV?
Can I get additional cable TV programming through Comcast?
Who do I call about problems with my telephone or Internet?
Can I install my own carpet in the South Court apartments?
Can I paint my apartment?
What do I do if I lock myself out?
How do I get extra apartment, mailbox or laundry room keys?
How much do the washer and dryers cost?
Can I have a 220 volt dryer?
What should I do if my neighbor is noisy late at night?
Can I plant flowers or vegetables in my court?
How do I find out about the campus shuttle services?
How can I become a Resident Assistant?
How do I reserve the community center?
What schools are in the area?
Where is the nearest bank, grocery store, restaurant, park, post office, library?
How do I get to University Student Apartments (USA)?
Our address is 1945 Sunnyside Avenue, Salt Lake City, Utah 84108. You can follow our driving directions or you can find us on Google Maps.
Where am I on the waiting list?
Applicants may call the Assignments Coordinator (801-581-8667) 30-45 days prior to their desired move-in date for an update. Read more about this at http://www.apartments.utah.edu/residenthandbook.html#waitinglist.
Can I change my application?
Changes or additions to any information on your application must be made in writing by emailing the Assignments Coordinator at assignments@usa.utah.edu. Additions to apartment preferences will be effective on the date of your request.
I am a full time staff member of the University of Utah, can I live at Student Apartments?
Yes. Staff may apply and will be assigned an apartment based on the staff eligibility requirements. For more information see http://www.apartments.utah.edu/residenthandbook.html#staff
How long is the lease or rental contract?
The rental agreement is a month-to-month contract. Read more about this at http://www.apartments.utah.edu/residenthandbook.html.
How much notice do I have to give when moving out?
Residents must submit an Intent to Vacate Form to the Main Office at Student Apartments at least 30 days before their intended vacate date.
Can I transfer to a different apartment?
See http://www.apartments.utah.edu/residenthandbook.html#transfers
Can I pay my rent over the phone or on-line?
We do not accept payments over the phone as there are security risks. However, residents can use Student Apartments online rent pay services found at: http://www.apartments.utah.edu/rates.html.
How do I report a maintenance problem?
See http://www.apartments.utah.edu/maintenancerequest.html
Who do I call when the light in the stairwell, court, or parking lot is out?
Resident Assistants check these lights weekly. Please notify your Resident Assistant.
http://www.apartments.utah.edu/programs/residentassistants/index.html
Who do I contact for eligibility questions?
Send questions via email to the Eligibility Coordinator at eligibility@usa.utah.edu.
Can I have visitors stay with me?
Visitors can stay up to two (2) weeks. Read more about this at
http://www.apartments.utah.edu/residenthandbook.html#guests.
How many cars can I park at USA?
Based on space availability, two (2) cars is the maximum. Read more about this at
http://www.apartments.utah.edu/residenthandbook.html#parking.
Can my visitors park at USA?
There are visitor stalls located throughout the East and West Villages or meters at Medical Towers.
Can I have a pet?
See
http://www.apartments.utah.edu/residenthandbook.html#pets
How do I set up my cable TV?
See http://www.apartments.utah.edu/residenthandbook.html#cable
Can I get additional cable TV programming through Comcast?
USA provides basic cable television services through Comcast. Additional packages are available by contacting Comcast 1.800.266.2278
Who do I call about problems with my telephone or Internet?
Call the Campus Help Desk at 801.581.4000. Read more about this at
http://www.apartments.utah.edu/residenthandbook.html#campusnetwork.
Can I install my own carpet in the South Court apartments?
Yes. However, carpet cannot be attached to the floor in any way i.e. glued, “peel and stick” tiles or tack strips. Read more about this at http://www.apartments.utah.edu/residenthandbook.html#repairs.
Can I paint my apartment?
Painting apartment walls is allowed but discouraged. Read more about this at http://www.apartments.utah.edu/residenthandbook.html#repairs.
What do I do if I lock myself out?
See http://www.apartments.utah.edu/residenthandbook.html#lockouts
How do I get extra apartment, mailbox or laundry room keys?
You may purchase extra keys at the Maintenance Office. See map for location
How much do the washer and dryers cost?
Washers are $1.00 per cycle and dryers are .75 cents per cycle.
Can I have a 220 volt dryer?
See http://www.apartments.utah.edu/residenthandbook.html#laundry
What should I do if my neighbor is noisy late at night?
Good neighbors respect the rights and privileges of others and recognize that apartment living requires each resident to be aware of how behavior in one apartment affects residents in other apartments. Read more about this at http://www.apartments.utah.edu/residenthandbook.html#goodneighbor
Can I plant flowers or vegetables in my court?
No planting is allowed except in assigned garden plot areas. Read more about this at
http://www.apartments.utah.edu/residenthandbook.html#garden and http://www.apartments.utah.edu/residenthandbook.html#repairs.
How do I find out about the campus shuttle services?
Commuter Services has a shuttle route map and a shuttle tracker map online at
http://www.commuterservices.utah.edu/transportation/shuttles/index.html.
How can I become a Resident Assistant?
The hiring process begins in March and priority is given to residents residing in the court or tower. Read more about this at http://www.apartments.utah.edu/residenthandbook.html#ra
How do I reserve the community center?
See http://www.apartments.utah.edu/residenthandbook.html#communitycenters
What schools are in the area?
See http://www.apartments.utah.edu/communityinfo/schools.html
Where is the nearest bank, grocery store, restaurant, park, post office, library?
Community Resources can be found at http://www.apartments.utah.edu/communityinfo/areaguide.pdf.